We cannot access Windows XP at all on any mode!!!
This is the problem with my friends computer and I've tried almost everything in my power to fix it and gotten nowhere.
Common Problems happening:
1. When the computer loads, it makes it to the Windows XP loading screen and then it restarts. Usually or always getting a BSOD with Unmountable Boot Volume Error, aside from that no other BSOD errors pop up.
2. When a boot disk finally reaches the Setup screen, after pressing R or the other options, the next set of options will freeze when selected.
3. From what my friend tells me the computer makes a lot of loading nosies (Like it's under heavy load). I'm not sure that's exactly a problem, but *shrugs* it could help somehow.
Here's the error message for the Unmountable Boot Volume:
STOP-0x000000ED (0x842E0988,0xC0000006,0x00000000,0x00000000)
We've tried:
1. A Windows XP boot disk attained from Techtips4u.com because the computer didn't come with the Windows XP Home Edition Disk.
2. Unhooking the hard drive and hooking it back up again.
3. Windows XP Recovery Console. All the options freeze the PC.
4. Safe mode does not start, freezes, and the computer reboots.
5. Also tried calling technical people, they didn't help much and wanted to charge too much to get it fixed, if they could fix it.
All our attempts so far seem futile.
My father suggested that it's a Worm/Virus/Spyware/or Adware etc. It's most likely has to be since after my friend downloaded a GIF animation program and the computer suddenly restarted. He traced his steps from a public computer and found nothing on the internet about that program being a virus host. Here is the link to the website: http://www.mdgx.com/html.hml lead to this one:
http://mharing.tripo...m/gifclean.html and the zip gc26inst.zip which originally was a .exe according to the author but changed because tripod dosen't allows .exe files. Unless you are very protected, don't download that file or your computer might end up like the one we're trying to fix.
Could someone PLEASE! help us? I'm hoping that there's a free Bootable DOS Based Virus Scanner that I can put on a disk and bring with me when I go over there on Sunday(October 2nd, early morning). If we can't fix his PC we will be forced to use the Destructive Recovery feature and lose all his imortant files need for his business. (His computer dosen't have the Non-Destructive one)
Edited by KazarSanaga, 03 October 2005 - 02:11 PM.