Hi,
I've got a WinXP Professional Service pack2 system.
The machine is a P4 3.0ghz With 1024 mb RAM on a ASUS P4P8X.
The system is connected 24 hours a day.
Yesterday it started to behave in a strange way: slow connection, suspect pop-ups...
I suddenly unplugged the modem, run a scan with NORTON andPestPatrol; only PP found 1 ad-ware: Puper-D Trojan on the file "intmonp.exe" but PP was not able to eliminate it).
Then i rebooted WINXP in safe mode and manually deleted that file and other files connected with it (as i found on a security bullettin on the web).
I rebooted the system but still had problems...
At the reboot my ADSL connection was cleared and substituted with a dial-up one.
At this point I found this site.
I followed all the instructions in the "Start here" post (downloaded all the utilities, run them, eliminated something like 60 viruses and trojans....)
Neverthless I still have same problems: some viruses couldn't be eliminated...
My network is still down, MS Office says it is not correctly installed and many other things like that.
Here's my HJTHIS log, please help me!
Logfile of HijackThis v1.99.1
Scan saved at 23.39.57, on 01/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Microsoft Shared\VS7Debug\mdm.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\windowsautomaticupdates.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
C:\Programmi\ATI Technologies\ATI HydraVision\HydraDM.exe
C:\Programmi\Microsoft IntelliType Pro\type32.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Programmi\Analog Devices\SoundMAX\Smax4.exe
C:\Programmi\iTunes\iTunesHelper.exe
C:\Programmi\D-Tools\daemon.exe
C:\Programmi\ClocX\ClocX.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\Babylon\Babylon.exe
C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Programmi\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
C:\Programmi\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Programmi\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.it/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: (no name) - _{1E432263-6841-4653-8F02-366A2F77E339} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll (file missing)
O4 - HKLM\..\Run: [HydraVisionDesktopManager] C:\Programmi\ATI Technologies\ATI HydraVision\HydraDM.exe
O4 - HKLM\..\Run: [type32] "C:\Programmi\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Programmi\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Programmi\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Programmi\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Programmi\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [ClocX] C:\Programmi\ClocX\ClocX.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Babylon Client] C:\Programmi\Babylon\Babylon.exe -AutoStart
O4 - HKLM\..\Run: [ATIPTA] C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "D:\Programmi\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Programmi\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Programmi\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: emule.lnk = C:\Programmi\eMule\emule.exe
O4 - Global Startup: Adobe Gamma.lnk = C:\Programmi\File comuni\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Avvio veloce di Adobe Acrobat.lnk = ?
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Programmi\3M\PSNLite\PsnLite.exe
O8 - Extra context menu item: Converti destinazione link in Adobe PDF - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Converti destinazione link in file PDF esistente - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Converti destinazione link in PDF esistente - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Converti i link selezionati in Adobe PDF - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Converti i link selezionati in file PDF esistente - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Converti in Adobe PDF - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Converti in PDF esistente - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Converti link selezionati in Adobe PDF - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Converti link selezionati in PDF esistente - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Converti nel file PDF esistente - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Converti selezione a PDF esistente - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Converti selezione in Adobe PDF - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Converti selezione in file PDF esistente - res://C:\Programmi\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: ppctlcab - http://ppupdates.ca....er/ppctlcab.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://tw.msi.com.tw...nt/iftwclix.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1096506410000
O16 - DPF: {7F8B2500-3B5D-474C-B828-C766ECE3AB3C} (ATLmosquito1 Class) - http://fax.tiscali.i...cx/mosquito.cab
O16 - DPF: {8EC18CE2-D7B4-11D2-88C8-006008A717FD} (NCSView Class) - http://ww3.atlanteit...plugins/ncs.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4A7D1A25-051A-4015-96CF-86E6ADDC4F3E}: NameServer = 85.255.113.131,85.255.112.20
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programmi\File comuni\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Unknown owner - D:\Programmi\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe" -win32service (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: Servizio iPod (iPodService) - Apple Computer, Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: Servizio Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Programmi\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Windows Automatic Updates - Stanford University - C:\WINDOWS\system32\windowsautomaticupdates.exe
Thanks,
Claudio.