[lsyts]

I've been trying to install Adobe on my computer but keep getting error message 1324. Path document ar settings is invalid. I have XP with service pack 2.
Tried to unistall and also get a fatal error. What am I doing wrong?

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Which Adobe- Photoshop or Acrobat? Reader?

Are you installing from a cd or from your hard drive?

Johanna

[Johanna]

Which Adobe- Photoshop or Acrobat? Reader?

Are you installing from a cd or from your hard drive?

Johanna

[Allsortgroup]

Are you trying to install one that you downloaded from the internet?

[lsyts]

I've downloaded Adobe 6.0 originally and that gave me the error problem and now I've just tried to download Adobe 7.0 from the net and same results. It's an Adobe reader program.

[Johanna]

Did you uninstall the previous version of the Acrobat Reader?

Johanna

[lsyts]

Tried to uninstall earlier version but get that error message. Here is the exact wording "Error 1324. The path Documents and Settings or the volume is invalid. Please enter it again." After I hit OK, I get " Fatal error during installation.

[Allsortgroup]

How are you trying to uninstall it?

I would suggest...

Click start then control panel,
Click add / remove programmes,
Select adobe acrobat 6 and click uninstall,
Select adobe acrobat 7 and click uninsatll, ( Thats if you have it )
Then reboot your computer,
Now try installing adobe acrobat 7

[lsyts]

That is what I was trying to do. When I click the remove button, it says " Please wait while Windows configures Adobe Reader 6.0" Followed by the error message.
Cannot remove to do a clean install.

[Allsortgroup]

Oh, i cant be any further assistance then.

Sorry!

[lsyts]

alsortshop,
Thanks for trying.
Appreciate it.
Can anyone else suggest something?
Thanks