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repair windows xp - without CD?


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#1
yoshihiro

yoshihiro

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Hi guys,

I got a laptop from dell a couple of months ago. I have official user rights for xp but they didn't give me an xp disc and thus I can't repair things like the autoexec.nt 16 bit subsystem problem or install new templates for excel etc

Does anybody have any solutions as where to get the disc from?

Thanks
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#2
DHooper

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You can call Dell Customer Service [ 1-800-624-9896 ] and tell them that you didnt recive a Windows XP CD. I have done this and never got a problem, and recived the CD with in a week. They are going to ask you for your information(Name, Address, ServiceTag), they do this just to make sure that you are a customer. Hope that this helps.
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#3
yoshihiro

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thanks hooper. I will do that. Have to call the European support though because I live in the UK. thanks
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