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Add/Remove Not Working Properly


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#1
chinofeliz

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Hi all, I've just discovered a problem - my Add/Remove function in Control Panel won't work properly.

I uninstalled Macromedia 8 Professional the other day from the list, it went away according to the list. When I returned to the desktop I saw the shortcut so I thought it must've been the uninstallation not removing the shortcut. But when I went to click on it it started up the application! I quickly checked my Program Files directory and yep, the folder was still there. I had to manually delete the folder then scanned the system with Registry Mechanic to remove other left-overs.

Today I just removed a program called "Look 'n' Stop", a firewall. And the same thing happened - the program is gone according to the Add/Remove list but it's still in the system.

Could someone please help? :|
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#2
Tyger

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This isn't too uncommon with third party software. If you placed the shortcut in Desktop yourself then you will probably have to remove it yourself. And sometimes all the files aren't removed during the uninstall since the uninstaller is in the folder and the folder can't be deleted if any of the files are being used at that time. A sort of catch 22 situation.
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#3
chinofeliz

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So... okay it's not too uncommon. Could someone plz tell me when this happens, what is the best way to get things cleaned out of the system.

I mean, I need to delete the program folder under Program Files, anything else I need to clean up? Cheers
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#4
itsjustme99

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im having the same problem...and i dont know why uninstalled programs still appear in the Add/Remove function
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#5
chinofeliz

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Hi buddy from upstairs, I think my problem is slightly different from yours. My problem is "entry deleted from Add/Remove list but the program still exists" and yours is "program uninstalled but name still exists in Add/Remove list".

I have learned the way to solve your problem before, it's through the registry:

1. Start Registry Editor (Regedit.exe).
2. Locate the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
3. Locate the key to be deleted by locating the key name created by the program. If the name of the key is not apparent, browse through each key and note the value for DisplayName. This is the viewable string in the Add/Remove Programs tool.
4. Using the Registry menu, export the selected registry key to make a backup. Store the .reg file in a safe location in case you need to import it at a later date.
5. Delete the selected registry key and its values. Do not delete the entire Uninstall key.
6. Quit Registry Editor.
7. Verify that the reference in the Add/Remove Programs tool is no longer visible.

Viola!
Cheers

I still need answer to my question though... :tazz:
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