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#1
philippgadow1190

philippgadow1190

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Hi there,
I got a virus infection, as i persume.
First, my Kerio Personal Firewall and my Antivir Personal Edition, both never updated, were closed by the malware. Later, icons, like "Anti-Spyware" or icons of adult content appeared on my desktop, after a message box told me, the new windows update or something like that was installed.
Then I went online to get the latest signatures for my anti-virussoftware, but the startpage also seemed to be hijacked.
I rebooted and 3 white crosses in red circles appeared in my status bar. If i go over them with my mouse, it is said in a tooltip, that my computer is infected ("this computer is infected")
Also there are unknown files in my taskmanager, like vxh8jkdg7.

What do I have to do?
Yours sincerly,
Philipp
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#2
Buckeye_Sam

Buckeye_Sam

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :tazz:

Please visit this page and scroll down to Step 5. Follow the instructions there to download a tool called Hijackthis and post a log here as a reply to this post.
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