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troubles with connection

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Logfile of HijackThis v1.99.1
Scan saved at 23:10:21, on 5-10-2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Hercules\Audio\Crystal Sound Cards\ForceUpdate.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\luc\Bureaublad\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.nl/0SENLNL/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\nl\msntb.dll
O2 - BHO: WhIeHelperObj Class - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\nl\msntb.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [SoundMan] soundman.exe
O4 - HKLM\..\Run: [HGTXPEI] C:\WINDOWS\System32\FirstReboot.exe
O4 - HKLM\..\Run: [HFUpdate] C:\Program Files\Hercules\Audio\Crystal Sound Cards\ForceUpdate.exe -v4101 -pC:\Program Files\Hercules\Audio\Crystal Sound Cards\wdmaherc.inf
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKLM\..\Run: [wmplayer] C:\Program Files\Windows Media Player\wmplayer.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [InstantTray] C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
O4 - HKCU\..\Run: [IW_Drop_Icon] C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe /dropdisc
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1109670623392
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?326
O17 - HKLM\System\CCS\Services\Tcpip\..\{2C6C23D3-CDE6-4698-BFB6-75D0210BE9FD}: NameServer =
O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

and i would like to get rid of webhancer and stuff
Thx for the help in advance
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Hi WizarD82, Welcome to GTG !! :tazz:

Sorry for the delay in responding to your post !!

I am working on your log. As soon as a GTG Staff Member reviews my fix, I will post it for you.
Thank you for being patient.
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I noticed you are running 2 antivirus programs. I suggest you uninstall one. They tend to counter act each other if you have more than one.

You may wish to print out a copy of these instructions to follow while you complete this procedure.

I need you to download a few programs to aid in our fix.
Make a new folder on your C:\ drive. Rename it (suggest Cleaners)
Download the following programs in the new folder: (DO NOT run them yet !!)

Download and Install Ad-aware SE
NOTE: If you have a previous version of Ad-Aware installed, during the installation of the new version (1.06) you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.

Download and Install CCleaner

Download WebHancer Removal Tool

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put a check mark in the boxes, only next to these following items : (if present)

O2 - BHO: WhIeHelperObj Class - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\Program Files\webHancer\programs\whiehlpr.dll

Click Fix Checked

Go to Start, ControlPanel, Add/Remove Programs

WebHancer Agent
Any other WebHancer entries

Run the WebHancer Removal Tool
Let it finsih and fix all it finds

Go to the root drive on your pc (usually C:\)
Go to Program Files and delete the WebHancer folder

Run CCleaner
Open CCleaner
Options, Advanced: Uncheck "Only delete files in Windows Temp folders older than 48 hours" (for cleaning malware files!)

Options, Settings: Check "Run CCleaner when system starts" (optional)
Options, Settings: Check "Add 'Run Cleaner' option to Recycle Bin context menu" (optional)

To clean your machine, it is highly recommended that you clean the following directory contents (but not the directory folder):

Options>CustomFolders>Add Folder>Navigate to these folders (click on bold file once and hit OK) :
* C:\Windows\Temp\
* C:\Windows\Prefetch
* C:\Documents and Settings\<Your Profile>\Local Settings\Temporary Internet\Files\ (This will delete all your cached internet content including cookies.)
* C:\Documents and Settings\<Your Profile>\Local Settings\Temp\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temporary Internet Files\
* C:\Documents and Settings\<Any other users Profile>\Local Settings\Temp\
Hit OK
In left pane, scroll down to "Advanced, Custom Folders", put a check in Custom Folders
Then click on Run Cleaner.
Put check in box to not show message again.
It will automatically clean.

Close out CCleaner.

Run Ad-aware SE
Close ALL windows except Ad-Aware SE.

Click on the ‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.

Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:

In the General window make sure the following are selected in green:

Under Safety:
Automatically save log-file
Automatically quarantine objects prior to removal
Safe Mode (always request confirmation)

Under Definitions:
Prompt to update outdated definitions - set the number of days
Click on the ‘Scanning’ button on the left and select in green:

Under Driver, Folders & Files:
Scan Within Archives

Under Select drives & folders to scan:
Choose all hard drives

Under Memory & Registry:all green
Scan Active Processes
Scan Registry
Deep Scan Registry
Scan my IE favorites for banned URL’s
Scan my Hosts file

Click on the ‘Advanced’ button on the left and select in green:

Under Shell Integration:
Move deleted files to recycle bin

Under Logfile Detail Level:all green
include addtional object information
DESELECT - include negligible objects information
include environment information

Under Alternate Data Streams:
Don't log streams smaller than 0 bytes
Don't log ADS with the following names: CA_INOCULATEIT

Click the ‘Tweak’ button and select in green:

Under Scanning Engine:
Unload recognized processes during scanning
Scan registry for all users instead of current user only

Under Cleaning Engine:
Let Windows remove files in use at next reboot

Under Log Files:
Include basic Ad-aware SE settings in logfile
Include additional Ad-aware SE settings in logfile
Please do not check: Include Module list in logfile

Click on Proceed to save the settings.

Click Start

Choose Perform Full System Scan

DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.

Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.

If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window

Click on Next and check all the boxes in the window

Click next and OK to remove

Close AdawareSE

Reboot and run a new HijackThis log.

Edited by Linkmaster, 09 October 2005 - 07:48 AM.

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