[moonbeamvw]

Logfile of HijackThis v1.99.1
Scan saved at 4:28:58 PM, on 10/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\atievxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\HijackThis\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.drudgereport.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewid...oOnlineScan.cab
O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.co...clean_micro.exe
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.my-etrust...er/pestscan.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120135336661
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe

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Unfortunately my computer in now locking up after I reboot – I use it for about a minute – everything freezes up – keyboard and mouse both. Tried rebooting again locks up.
Rich

[moonbeamvw]

Unfortunately my computer in now locking up after I reboot – I use it for about a minute – everything freezes up – keyboard and mouse both. Tried rebooting again locks up.
Rich

[didom]

Can you boot into Safe mode?

[moonbeamvw]

yes

[didom]

Please boot into Safe Mode and do this:

Hello, we are going to run System File Checker, to make sure all of your protected files are not corrupt. The scan will automatically replace any corrupt files that it finds.

Click Start
Select Run
At the prompt type sfc /scannow Please note that there is a single space between sfc and /scannow.

Typing this will start the program, and a box should appear telling you how much longer the process should take.

Sometimes the scan will prompt you for your Windows XP disc upon starting the scan. if this happens please make sure that you can view protected files:My Computer
Tools
Folder Options
View
"Uncheck" Hide protected operating system files.
Then rerun the scan. If this still asks you to put in your windows XP CD, and you do not have the CD (If you bought it preinstalled) post back for more tips, otherwise enter Windows CD.

Once the scan is complete:

Check your Windows Updates! After using the File Protection Service, you might need to reapply some updates.

Please reboot, and let me know if anything has changed.

Also, please rehide the protected files:My Computer
Tools
Folder Options
View
"Check" Hide protected operating system files.

[moonbeamvw]

Typed in the command the computer does nothing

[didom]

Try this:

• Restart the computer.
• As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
• Use the arrow keys to select the (Safe Mode with) Command Prompt menu item.
• Press the Enter key.

Then do the fix:

At the prompt type sfc /scannow Please note that there is a single space between sfc and /scannow.

Typing this will start the program, and a box should appear telling you how much longer the process should take.

Sometimes the scan will prompt you for your Windows XP disc upon starting the scan. if this happens please make sure that you can view protected files:My Computer
Tools
Folder Options
View
"Uncheck" Hide protected operating system files.
Then rerun the scan. If this still asks you to put in your windows XP CD, and you do not have the CD (If you bought it preinstalled) post back for more tips, otherwise enter Windows CD.

Once the scan is complete:

Check your Windows Updates! After using the File Protection Service, you might need to reapply some updates.

Please reboot, and let me know if anything has changed.

Also, please rehide the protected files:My Computer
Tools
Folder Options
View
"Check" Hide protected operating system files.

[moonbeamvw]

I'll give it a try

[moonbeamvw]

Here is what I got - Windows File Protection could not initiate a scan of protected files.
The specific error code is 0x000006ba {The RPC server is unavailable.}

[didom]

Please see this url for a solution: http://support.micro...kb;EN-US;296241

[moonbeamvw]

This computer was an old one given to me from work. I followed the Microsoft instructions but now I need a CD for this system to complete the needed installation. I’ll ask at work if they have one. So I still can't access sfc /scannow.
Rich

[moonbeamvw]

I found a Windows XP Pro CD from another computer – looks like it might work - I’ll let you know.
Rich

[didom]

Thanks, will wait for you reply

Good luck!

[moonbeamvw]

Hello Dick!
Just thought I'd let you know the computer is working GREAT!
THANK YOU for all your help.
Rich

[didom]

You're welcome