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Explorer Crashes


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#1
basshole

basshole

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Hello:

On my W2K computer Windows Explorer and Internet Explorer crash when I open them. I can launch an application and create or open a file and make changes but when I try to open the folder on the desktop that contains the file Explorer crashes. When I launch Internet Explorer from the desktop or from "Run" IE will crash and re-launch only to crash again. Can anyone help? I have run virus scan and have no viruses. I had a few adware but was abel to get rid of them.

This may have started when I installed ATX MAX 2004 tax softwere. This computer is acting as a client for a WXP computer that is the "server" for the ATX program. The WXP computer is not having this problem. All the processing for the program is done on the WXP computer.



Thank you,

Scott
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#2
coachwife6

coachwife6

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Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide. Also see this post.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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