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Perplexed - Windows Workgroup Issue


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#16
kd1966

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the "ping" command............. without the quotes, and at the command prompt
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#17
castlerock

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specifically...which computer do i do this on? desktop or laptop...

what is the command series: Is it....ip add 'computername'?
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#18
kd1966

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both systems...........

Syntax:

ping /?
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#19
castlerock

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i am not understanding your suggestion
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#20
SpaceCowboy706

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Hello castlerock and welcome to Geeks to Go, :tazz:

I need a little additional information to ascertain whether or not I will be able to assist you, in correctly setting up your File and Print Share Home Network.

Please Answer the following questions:


1) What operating System's do you have on all PC's being connected to the File and Print Share network, Please include any Windows Updates or Patches (Example..XP SP1 or 2)?

2) What are the Model and Manufacturer of the Wireless / Wired Adapter's currently Installed on all PC's being Included in this Network?

3) What is the Model and Manufacturer of the Router, Switch, or Hub you are using?

4) What IP Configuration are you using (Example.. DHCP, PPoE / Static, Automatic)

5) What antivirus programs do you have running?

6) What firewalls do you have running?

7) What pop-up blockers, Ad Blockers, and Malware detectors do you have running?

8) What is the model and manufacturer of all the printers you are wanting to Share?

9) Do you have the original installation disk for each and every printer you are wanting to share?

10) Do you have the ability to write to a blank Floppy [not a prerequisite just makes the setup a little easier])

11) What steps have you already taken to try and implement the File and Print Share Ability for your network?



PLEASE ANSWER QUESTIONS 1-11 THOROUGHLY, TO HELP ME BETTER PROVIDE
YOU WITH A WALKTHROUGH ON HOW TO SETUP YOUR FILE AND PRINT SHARE
NETWORK
:)
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#21
tonni

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Castle did you enable File Print Sharing under Exepctions on window firewall ?

it is on middle tab on windows firewall screen :tazz:
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#22
castlerock

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Hello castlerock and welcome to Geeks to Go,

I need a little additional information to ascertain whether or not I will be able to assist you, in correctly setting up your File and Print Share Home Network.

Please Answer the following questions:

1) What operating System's do you have on all PC's being connected to the File and Print Share network, Please include any Windows Updates or Patches (Example..XP SP1 or 2)?

XP sp2

2) What are the Model and Manufacturer of the Wireless / Wired Adapter's currently Installed on all PC's being Included in this Network?

Desktop is Dell, Notebook is dell, Router is Dell

3) What is the Model and Manufacturer of the Router, Switch, or Hub you are using?

see above

4) What IP Configuration are you using (Example.. DHCP, PPoE / Static, Automatic)

i believe DHCP

5) What antivirus programs do you have running?

NOrton on Desktop and mcAfee on notebook

6) What firewalls do you have running?

none are turned on

7) What pop-up blockers, Ad Blockers, and Malware detectors do you have running?

none

8) What is the model and manufacturer of all the printers you are wanting to Share?

HP 3100

9) Do you have the original installation disk for each and every printer you are wanting to share?

yes

10) Do you have the ability to write to a blank Floppy [not a prerequisite just makes the setup a little easier])

no

11) What steps have you already taken to try and implement the File and Print Share Ability for your network?

every step...go back to the original post and i describe in detail the situation.

thanks,
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#23
rfire2k

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try to turn off the windows firewall (Program Files >> Secuirty Center)... and uninstall the mcafee firewall as well... i have been there done that... and thats wat i did, and it works

Edited by rfire2k, 15 October 2005 - 08:41 AM.

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#24
castlerock

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I'll try that but that still doesn't explain why i can't access the desktop that has Norton
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#25
SpaceCowboy706

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Welcome back Castlerock, :tazz:

PROCESS 1 - Complete the Network Setup Wizard:

1. Double click My Computer icon
2. Under "Other Places" on the left Pane select the "My Network Places" link
3. Under "Network Tasks" select the "Set up a home or small office network" link
4. When the Network setup wizard appears click "Next"
5. When the second page appears click "Next"
6. When the third Page appears select the "Other" bubble and click "Next"
7. When the fourth page appears select the bubble "This computer connects directly or through a network Hub. Other computer on my network also connect to the internet directly or through a hub."
8. When the fifth page appears under "Computer description" type in XP PRO, Computer name XP PRO and click "next"
9. When the sixth Page appears under "workgroupe name" type in: namegroup - insert your last name in the namegroup and click "next"
10. When the seventh page appears select the "Turn on File and Print Sharing" Bubble and click "next".
11. When the warning comes up asking if your sure you want to turn on file and print sharing just select "yes".
*NOTE* If you do not want to create a self install disk for additional PC's skip the following steps and proceed to Step 11a through 11c at the end of this page.
12. When the seveth page appears click "Next".
13. When the eigth page appears under "What do you want to Do?" Select the "Create a Network Setup Disk" bubble and click "next".
14. When the ninth page appears select the "Format Disk" Button
15. When the format 3 1/2 Floppy (A:) screen appears just click "start"
*NOTE* If you get a warning that says formatting will erase all data - this means it will erase all data on the floppy disc - not on your hard drive
16. When it is done select "ok" then hit the "x" to close out the format screen... this takes you back to page nine and select "next".
*NOTE*
17. Now you will a screen that shows files being copied... just wait till its done and you will be automatically sent to screen 10. Just click on "next".
18. When the eleventh page appears just click "finish".
19. Now restart your machine
20. Now go to the next computer and complete the Following

Additional Pc Setup
21. Insert the disk in the A drive
22. Double click the "my computer" icon
23. Select open network setup disk
24. double click "netsetup"
25. If the PC is unable to read the disk then just repeat steps 1-11 and include the following steps after steps 1-11 have been completed:

11a. When the next page appears select the bubble for "Just finish the wizard" and click on "Next"
11b. When the next screen appears just select "Finish"
11c. Now reboot your PC


-------------ONLY AFTER ALL THESE STEPS HAVE BEEN COMPLETED-------------
----------------------------MOVE ON TO PROCESS 2 --------------------------------

PROCESS 2 - View worgroup and Disable Protocol Blockers.

1. Go back to the first computer and double click on the "my computer" icon
2. Under "Other Places" on the left Pane select the "My Network Places" link
3. Under "Network Tasks" on the left pane select the "View workgroup computers"
4. After clicking on this you will get a list of all the computers in your network. If the additional computers you added are not showing up then disable the Norton on your Desktop PC and the McAfee on your Notebook PC.
5. Go back to the first computer and double click on the "my computer" icon
6. Under "Other Places" on the left Pane select the "My Network Places" link
7. Under "Network Tasks" on the left pane select the "View workgroup computers"
8. After clicking on this you will get a list of all the computers in your network. If the additional computers you added are not showing up then we must GURANTEE that you have shut down all protocol blockers by disabling them through the microsoft configuration tool. Follow these steps to accomplish this:


TO BE DONE ON ALL PC'S ON THE NETWORK - Disabling all active processes for Selective startup troubleshooting:
1. Click on START
2. Click on RUN
3. Type in... msconfig
4. when the System Configuration Utility appears click on the SERVICES tab
5. Check the HIDE ALL MICROSOFT SERVICES box
6. Copy down which boxes have a check in them so you can them restore back later
7. Click on the DISABLE ALL Button
8. Click on the STARTUP Tab
9. Copy down which boxes have a check in them so you can them restore back later
10. Click on the DISABLE ALL Button
11. Click on the APPLY Button
12. Click on the OK Button
13. Click on the RESTART Button
14. When the PC restarts check the Selective startup notification box and click on the OK button
15. Go back to the first computer and double click on the "my computer" icon
16. Under "Other Places" on the left Pane select the "My Network Places" link
17. Under "Network Tasks" on the left pane select the "View workgroup computers"
18. After clicking on this you will get a list of all the computers in your network. If the additional computers you added are finally showing up then we have verified that a third party program is blocking your share ability. to find out which program it is just simply run the Msconfig again and under the Services and Startup tab... turn the components you unchecked back on one by one until you lose your share ability. If you are still not able to Share then Post back and we will continue with more advanced procedures.

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#26
Tyger

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Do you have any third party firewalls? Some of them have a bad habit of blocking without letting you know. Check their logs for blocking and make any changes necessary.
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#27
castlerock

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It all boiled down to Norton Internet Security


thanks for all your help

sometimes its the littlest of things

It was the one thing i had skipped in every conceivable scenario
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#28
SpaceCowboy706

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Those are the basic trouble shooting steps for any file share problems and they solve about 95% of the problems, so dont feel bad... Glad we could help you out. Geeks to Go hopes you return in the future for any other problems.
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#29
Tyger

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It all boiled down to Norton Internet Security
thanks for all your help

sometimes its the littlest of things

It was the one thing i had skipped in every conceivable scenario


McAfee is just as bad, and Zone Alarm will block but may not let you know for a couple or three tries.
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