Ok, bare with me as I try to explain my issue.
Beginning of this year, I signed onto my Electric Company account so that I can pay my Electric Bill online. After the second month of paying online, when I signed in and waiting for the new page to come up I get this error page:
The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
Please try the following:
Click the Refresh button, or try again later.
If you typed the page address in the Address bar, make sure that it is spelled correctly.
To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
If your Network Administrator has enabled it, Microsoft Windows can examine your network and automatically discover network connection settings.
If you would like Windows to try and discover them,
click Detect Network Settings
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the Back button to try another link.
Cannot find server or DNS Error
At that time, I called my Electric Company and they said that they dont have any webpage issues, and then they signed into on the website using my ID and password and they were able to sign in just fine. I had my mom try and sign in, and she was able to sign in just fine as well as my best friend.
So with them having my ID and Password, they gave me a new one to go onto the site and redo my ID and Password. But still not being able to sign in, I ended up having to cancel my online bill pay account.
So, after time goes by, and my puter acting strange to where I was not able to get on the net, I did a reformat of the puter, (two months ago)
So I thought to go ahead and try signing onto the Electric Co. Site again, got a new ID and password, everything worked GREAT! And now, two months later, I'm getting the same error page AGAIN (Electric Bill due on the 27th )
So, for last nights issue that is really making me pull my hair... I needed to get onto our 401K account, well I was able to get on the MAIN page of the sight, but when I clicked on the area for signing in, I get the same darn error page.
Can SOMEONE PLEASE HELP ME correct this issue?!?!? Is this with my settings? Is it something to do with AOL?
P.S. I have also tried going throught IE to see if I can get onto my accounts, but still same error page.
Edited by Resident_Blonde, 09 October 2005 - 12:23 PM.