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PSGuard reinstalls even after multi-prong cleaning


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#1
jcontomp

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Based upon readings here at geekstogo, I attempted to clean my system of
PSGuard using the advice given to others in a similar situation. I have already invested about 16 hours into this with absolutely no progress. Any help would be appreciated.

I have Windows 98SE, thus I could not use ewido, but just about everything else was tried.

First, I have a commercial cleaner, XoftSpy from Paretologic. It managed in the past to wipe out registry entries that no other program did. This is not the case with PSGuard.

I had the most up to date AdAware version. It failed.

I have been having trouble updating definition files for Spybot. I keep getting a bad checksum error every time I try to download. I'm wondering if I'm stuck because of Windows 98SE. I tried my last version of Spybot and it failed.

Per the instructions at this site, I also have the most up to date copy of CWShredder which was something I acquired during a prior infection.

Upon another recommendation, I tried Webroot's Spy Sweeper and attempted to keep it running in the background to intercept any additional reinstallations of PSGuard. I'm not sure what it was doing, but my system slowed to a crawl.

I have already downloaded smitREM and attempted to run it. It appeared to be doing something, but my machine crashed during the final cleanup phase.
The smitfiles.txt file noted oleext.dll and wininet.dll both pre-run and post-run.
wininet.dll showed up infected on the post-run.

Post smitREM Pandascan run showed the following:

Incident Status Location

Spyware:spyware/smitfraud No disinfected C:\WINDOWS\SYSTEM\OLEEXT.DLL
Virus:W32/Smitfraud.D Disinfected Operating system
Adware:adware/psguard No disinfected C:\windows\TEMP\PSGuardInstall.exe
Spyware:spyware/smitfraud No disinfected C:\WINDOWS\SYSTEM\oleext.dll
Adware:adware program No disinfected C:\WINDOWS\SYSTEM\phhr.bat
Virus:W32/Smitfraud.D Disinfected C:\WINDOWS\SYSTEM\WININET.DLL
Possible Virus. No disinfected C:\WINDOWS\SYSTEM32\svcnva.exe
Virus:Trojan Horse Disinfected C:\WINDOWS\reg.reg
Adware:Adware/Coupons No disinfected C:\Program Files\hijackthis\backups\backup-20051008-225720-836.dll
Virus:JS/Trojan.Seeker Disinfected C:\removeit.hta
Virus:W32/Dumaru Disinfected Local Folders\Sent Items\I am still getting sent the "Dumaru" worm[patch.exe]
Virus:W32/Bagle.J.worm Disinfected Local Folders\Sent Items\Attempted Bagle.K infection of my system[Information.pif]

Here's the latest Hijack This log file
Logfile of HijackThis v1.99.1
Scan saved at 3:11:12 PM, on 10/09/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\WINMODEM.101\wmexe.exe
C:\PROGRAM FILES\WILD FILE\GOBACK\GBPOLL.EXE
C:\PROGRAM FILES\NORTON CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\GWHOTKEY.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\CTNOTIFY.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\ACCESSRAMP\ARMON32.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
C:\PROGRAM FILES\WILD FILE\GOBACK\GBMENU.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\MEDIADET.EXE
C:\PROGRAM FILES\IOMEGA\TOOLS\IMGICON.EXE
C:\PROGRAM FILES\IOMEGA\TOOLS\IOWATCH.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\NORTON CLEANSWEEP\CSINSM32.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP OFFICEJET T SERIES 9X\BIN\HPOSTR05.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP OFFICEJET T SERIES 9X\BIN\HPOVDX05.EXE
C:\PROGRAM FILES\CASIO\PHOTO LOADER\PLAUTO.EXE
C:\Program Files\Norton CleanSweep\Monwow.exe
C:\PROGRAM FILES\MINDSPRING 4.0\MID4.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Multi-function Keyboard] GWHotKey.exe
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [AccessRampMonitor] C:\PROGRAM FILES\ACCESSRAMP\ARMon32.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\stimon.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\realplay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [P.S.Guard] C:\Program Files\P.S.Guard\PSGuard.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [GoBack Polling Service] C:\Program Files\Wild File\GoBack\GBPoll.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton CleanSweep\CSINJECT.EXE
O4 - HKLM\..\RunOnce: [Panda_cleaner_41898] C:\WINDOWS\SYSTEM\ACTIVESCAN\pavdr.exe 41898
O4 - HKCU\..\Run: [RealJukeboxSystray] "C:\PROGRAM FILES\REAL\REALJUKEBOX\tsystray.exe"
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: GoBack.lnk = C:\Program Files\Wild File\GoBack\GBMenu.exe
O4 - Startup: Iomega Disk Icons.lnk = C:\Program Files\Iomega\Tools\IMGICON.EXE
O4 - Startup: Iomega Startup Options.lnk = C:\Program Files\Iomega\Tools\IMGSTART.EXE
O4 - Startup: Iomega Watch.lnk = C:\Program Files\Iomega\Tools\IOWATCH.EXE
O4 - Startup: Refresh.lnk = C:\Program Files\Iomega\Tools\REFRESH.EXE
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton CleanSweep\csinsm32.exe
O4 - Startup: HP OfficeJet T Series Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet T Series 9x\Bin\HPOstr05.exe
O4 - Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\REALDOWNLOAD.EXE
O4 - Startup: Event Reminder.lnk = C:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
O4 - Startup: Photo Loader supervisory.lnk = C:\Program Files\Casio\Photo Loader\Plauto.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O15 - Trusted IP range: 206.161.125.149 (HKLM)
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcopho...ostcoUpload.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
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#2
Perculator

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I would like to see a log after Panda scanned because panda might have deleted a very important file
Do not scan with Panda again, just post me a fresh HijackThis log
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#3
jcontomp

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During the intervening hours after my initial post, I walked through the advice
that had been given other victims of PSGuard.

I thought maybe that I had run Spy Sweeper before smitRem and that Spy Sweeper tried to "catch" smitRem. I ran through the series of anti-spyware products I have to get to the point at which I only have registry entries that won't delete.

Then, I rebooted to safe mode. I only ran smitRem. This time, I still got an error about not being able to write to Drive C: but the program finished its execution this time and posted the following to smitfiles.txt

~~~~ wininet.dll ~~~~

wininet.dll Clean!! :tazz:

That did not happen before. I thought I might be on to something, so I kept going in safe mode. I ran AdAware (clean), Xoftspy (clean), and Spy Sweeper (clean).

I rebooted at this point hoping that I made progress. I went to generate the Hijack This log file and it seemed to refuse to load (a very bad sign from prior experience with my task bar stopping to work as PSGuard caused major performance degradation). I tried again, and it seemed to run this time.

I felt confident enough to try to get online again. The most noticeable thing was that the Internet Explorer performance degradation was not present. One of the remover tools had reset my home page to Microsoft. In the prior attempts, 5 minutes of waiting for the page to load produced nothing, then PSGuard would load up and start scanning my hard drive again. I've been online well over 5 minutes, and no performance problems or reinstallations.

Panda ActiveScan is did another thorough scan. I'm not happy with the continuing possible existence of smitFraud, but there's no sign of PSGuard any longer.
That's an improvement.

Incident Status Location

Spyware:spyware/smitfraud No disinfected C:\WINDOWS\SYSTEM\oleext.dll
Adware:adware program No disinfected C:\WINDOWS\SYSTEM\phhr.bat
Possible Virus. No disinfected C:\WINDOWS\SYSTEM32\svcnva.exe
Adware:Adware/Coupons No disinfected C:\Program Files\hijackthis\backups\backup-20051008-225720-836.dll



Here's the new Hijack This logfile. My biggest problem with it is the Trusted IP range. I can never get rid of that, and I'm thinking that's a point of exploitation.

Logfile of HijackThis v1.99.1
Scan saved at 5:50:07 PM, on 10/09/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\WINMODEM.101\wmexe.exe
C:\PROGRAM FILES\WILD FILE\GOBACK\GBPOLL.EXE
C:\PROGRAM FILES\NORTON CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\GWHOTKEY.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\CTNOTIFY.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\ACCESSRAMP\ARMON32.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
C:\PROGRAM FILES\WILD FILE\GOBACK\GBMENU.EXE
C:\PROGRAM FILES\IOMEGA\TOOLS\IMGICON.EXE
C:\PROGRAM FILES\IOMEGA\TOOLS\IOWATCH.EXE
C:\PROGRAM FILES\NORTON CLEANSWEEP\CSINSM32.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP OFFICEJET T SERIES 9X\BIN\HPOSTR05.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\MEDIADET.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\Program Files\Norton CleanSweep\Monwow.exe
C:\PROGRAM FILES\CASIO\PHOTO LOADER\PLAUTO.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP OFFICEJET T SERIES 9X\BIN\HPOVDX05.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\WRSSSDK.EXE
C:\PROGRAM FILES\MINDSPRING 4.0\MID4.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Multi-function Keyboard] GWHotKey.exe
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [AccessRampMonitor] C:\PROGRAM FILES\ACCESSRAMP\ARMon32.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\stimon.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\realplay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [SpySweeper] "C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE" /startintray
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [GoBack Polling Service] C:\Program Files\Wild File\GoBack\GBPoll.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton CleanSweep\CSINJECT.EXE
O4 - HKCU\..\Run: [RealJukeboxSystray] "C:\PROGRAM FILES\REAL\REALJUKEBOX\tsystray.exe"
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: GoBack.lnk = C:\Program Files\Wild File\GoBack\GBMenu.exe
O4 - Startup: Iomega Disk Icons.lnk = C:\Program Files\Iomega\Tools\IMGICON.EXE
O4 - Startup: Iomega Startup Options.lnk = C:\Program Files\Iomega\Tools\IMGSTART.EXE
O4 - Startup: Iomega Watch.lnk = C:\Program Files\Iomega\Tools\IOWATCH.EXE
O4 - Startup: Refresh.lnk = C:\Program Files\Iomega\Tools\REFRESH.EXE
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton CleanSweep\csinsm32.exe
O4 - Startup: HP OfficeJet T Series Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet T Series 9x\Bin\HPOstr05.exe
O4 - Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\REALDOWNLOAD.EXE
O4 - Startup: Event Reminder.lnk = C:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
O4 - Startup: Photo Loader supervisory.lnk = C:\Program Files\Casio\Photo Loader\Plauto.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O15 - Trusted IP range: 206.161.125.149 (HKLM)
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcopho...ostcoUpload.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
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#4
Perculator

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hang in there i will assist you tommorrow it's midnight here and i really need some sleep.

whatever you do don't run panda again, just wait till i get back to you did you scan before or after the reboot with panda

see ya tomorrow

Edited by Perculator, 09 October 2005 - 04:12 PM.

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#5
jcontomp

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So far the system seems to have stabilized.

One item of note. I isolated the problem with programs not running the first time they are activated rights after a reboot. It appears Spy Sweeper is overprotective. I turned off its autoloading feature, and now I can start any program I want without incident. It was interpreting starting Highjack This as a possible attack. I probably won't be purchasing a subscription to Spy Sweeper as a result.

I've only been working on restoring this system today from 6 AM to 6 PM. That's on top of the time I wasted on running my existing series of spyware killers from about 7 PM to 1 AM the night before. 18 hours of grief over 1 awful PSGuard.

This is, without a doubt, the most insidious infector I've ever encountered.

I'm going to keep a watchful eye out if anything tries to reinstall again.

Thanks for what you've done. This board is a great resource.
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#6
Perculator

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still i do not believe that your system is clean, because of
Spyware:spyware/smitfraud No disinfected C:\WINDOWS\SYSTEM\oleext.dll

do you want me to check it for you?

i send you a pm, please read it.
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#7
Perculator

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Download the Killbox.
Unzip it to the desktop

Double-click on Killbox.exe to run it. Place the following lines (complete paths) in bold in the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each

C:\WINDOWS\SYSTEM\OLEEXT.DLL
C:\windows\TEMP\PSGuardInstall.exe
C:\WINDOWS\SYSTEM\phhr.bat
C:\WINDOWS\SYSTEM32\svcnva.exe
C:\WINDOWS\SYSTEM\oleext.dll

For these file, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.
Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.


Download CleanUp!.
If that doesn’t work, use this link.
Here is a tutorial which describes its usage:
http://www.bleepingc...tutorial93.html

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options"
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Scan local drives for temporary files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

Once it's done, press Close. Reboot the system. This will remove files that were in use during the scan.

After the reboot post and make a new hijackthis log.
And tell me your system is like new again
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#8
jcontomp

jcontomp

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I really didn't notice any difference after running KillBox and CleanUp except for about 20 meg of freed space on my system. I noticed some odd performance degradation of Internet Explorer. One utility reset the start page to MSN.COM and it was extremely slow to load. GeekstoGo.com loaded very fast in comparison.
Other sites seem fine. No symptoms of PSGuard.

Here's the latest Hijack This log. I'm still bothered by the entry for the trusted IP address zone.

Do you want me to try anything else?

Logfile of HijackThis v1.99.1
Scan saved at 8:18:06 PM, on 10/10/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\WINMODEM.101\wmexe.exe
C:\PROGRAM FILES\WILD FILE\GOBACK\GBPOLL.EXE
C:\PROGRAM FILES\NORTON CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\GWHOTKEY.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\CTNOTIFY.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\ACCESSRAMP\ARMON32.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\REAL\REALJUKEBOX\TSYSTRAY.EXE
C:\PROGRAM FILES\WILD FILE\GOBACK\GBMENU.EXE
C:\PROGRAM FILES\IOMEGA\TOOLS\IMGICON.EXE
C:\PROGRAM FILES\IOMEGA\TOOLS\IOWATCH.EXE
C:\PROGRAM FILES\NORTON CLEANSWEEP\CSINSM32.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP OFFICEJET T SERIES 9X\BIN\HPOSTR05.EXE
C:\PROGRAM FILES\CREATIVE\SHAREDLL\MEDIADET.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\CASIO\PHOTO LOADER\PLAUTO.EXE
C:\Program Files\Norton CleanSweep\Monwow.exe
C:\PROGRAM FILES\HEWLETT-PACKARD\HP OFFICEJET T SERIES 9X\BIN\HPOVDX05.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM\NZDD.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Multi-function Keyboard] GWHotKey.exe
O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [AccessRampMonitor] C:\PROGRAM FILES\ACCESSRAMP\ARMon32.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\stimon.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\realplay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [GoBack Polling Service] C:\Program Files\Wild File\GoBack\GBPoll.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] C:\Program Files\Norton CleanSweep\CSINJECT.EXE
O4 - HKCU\..\Run: [RealJukeboxSystray] "C:\PROGRAM FILES\REAL\REALJUKEBOX\tsystray.exe"
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: GoBack.lnk = C:\Program Files\Wild File\GoBack\GBMenu.exe
O4 - Startup: Iomega Disk Icons.lnk = C:\Program Files\Iomega\Tools\IMGICON.EXE
O4 - Startup: Iomega Startup Options.lnk = C:\Program Files\Iomega\Tools\IMGSTART.EXE
O4 - Startup: Iomega Watch.lnk = C:\Program Files\Iomega\Tools\IOWATCH.EXE
O4 - Startup: Refresh.lnk = C:\Program Files\Iomega\Tools\REFRESH.EXE
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton CleanSweep\csinsm32.exe
O4 - Startup: HP OfficeJet T Series Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet T Series 9x\Bin\HPOstr05.exe
O4 - Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\REALDOWNLOAD.EXE
O4 - Startup: Event Reminder.lnk = C:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
O4 - Startup: Photo Loader supervisory.lnk = C:\Program Files\Casio\Photo Loader\Plauto.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O15 - Trusted IP range: 206.161.125.149 (HKLM)
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcopho...ostcoUpload.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
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#9
Perculator

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Start hijack this and put a check at the following line

O15 - Trusted IP range: 206.161.125.149 (HKLM)

and click fix checked
now close hijackthis


Download: deldomains.
To use: right-click and select: Install (no need to restart)
Should the link above display the text instead of downloading the file, then copy & paste the text into notepad and save the file as DellDomains.inf
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

Reboot your computer and make and post afreh hijackthislog

The entry will probably be gone by now
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#10
jcontomp

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I can't seem to install deldomains because it's looking for rundll.exe.
On my Windows 98SE machine, I have a rundll32.exe, but not rundll.exe.
I was tempted to point to it and install, but that would probably be a bad idea.

Any other suggestions?
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#11
Perculator

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how about showing a fresh log?
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#12
jcontomp

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It would be identical to the prior log because the only change attempted was the deletion of the Trusted IP Range. I tried that and did a rescan. The Trusted IP Range is still there.

Is there a safe place where I can obtain a replacement rundll.exe for Win 98 SE?
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#13
Perculator

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Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop! We will need the file later.
Be sure to follow ALL instructions!



DownloadsmitRem.exe ( i pm-ed the link) and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

***


If you have not already installed Ad-Aware SE 1.06, please download and install AdAware SE 1.06.
Check Here on how setup and use it - please make sure you update it first.

***


Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

***

Open HijackThis
Place a check against each of the following, making sure you get them all and not any others by mistake:

O15 - Trusted IP range: 206.161.125.149 (HKLM)

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.

***

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed.
Post me the contents of the smitfiles.txt log as you post back.

***

Open Ad-aware and do a full scan. Remove all it finds.

***

Now open Ewido Security Suite:* Click on scanner
* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop
***

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.

***
Now reboot the computer back in windows' normal mode

make a fresh hijackthis log and post it here together with the smitfiles.txt and the outcome of ewido.

Edited by Perculator, 13 October 2005 - 12:39 PM.

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