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Can't boot


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#1
Kadhity

Kadhity

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I am working on a friend's computer. It won't start completely. When I try to start it up, it hangs up at the windows loading splash screen. When booting in safe mode, it hangs up after starting ...\windows\system32\Mup.sys.

It will not boot from a floppy. It doesn't even give a command prompt.

Specifics of the system:
AMD Athlon XP 1500+
CPU speed 100
DRAM 133 Mhz (128 MB)
Maxtor HD (60 GB)

don't know what video and audio cards
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#2
wannabe1

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Hi Kadhity...

Have you tried booting to the "Last known good configuration' option? Do you have the installation CD?

wannnabe1

Edited by wannabe1, 11 October 2005 - 10:53 AM.

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#3
Kadhity

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Yes, the last good configuration option fails at the same point as normal boot. I have the installation CD.

When I put the installation CD in, it attempts to install Windows. (so it will read from the CD-drive at least)
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#4
OwNt

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Try This.
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#5
wannabe1

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Kadhity...

Try this REPAIR to your installation of XP. This procedure will not damage or change your current files or settings...it will just repair or replace damaged system files. You will be asked for your Installation CD and may be asked for your product key. Follow the instructions carefully...print them out if you can. Note: This option is not always available on OEM Recovery Cd's

Let us know how it goes...

wannabe1
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#6
Kadhity

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The setup freezes when it reaches the point of saying Setup is starting Windows. No luck
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#7
OwNt

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Hello, Kadhity.

Are you sure it freezes there? I have seen some systems take a long time before they get past that screen.

Edited by OwNt, 11 October 2005 - 11:45 AM.

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#8
Kadhity

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Yes it freezes there.

Edited by Kadhity, 11 October 2005 - 12:04 PM.

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#9
wannabe1

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Kadhity...

Have a look at this Microsoft Article on using the Recovery Console. This may be the next step to try.

wannabe1
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#10
Kadhity

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Ugh. Gave it a shot. Didn't help. Think I'm too long staring at this. Gonna put it down for a day or so.
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