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Computer has been behaving normally until last shutdown. It got to the "Windows is shutting down" message and remained there for a looong time.
Tried powering off, unplugging, Ctrl-Alt-Delete, esc key .....
Nothing changes that screen when powering back up.
Are you using Automatic Updates? Some updates will not install together, something MS seems not to have caught on to, and if you turn off AU the problem may be corrected. If so, install the updataes manually.