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Printer


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#1
Fay

Fay

    Member

  • Member
  • PipPip
  • 62 posts
i have a compaq ij650
and few days ago i just unplugged the wire to move the printer
then after that it says cannot communicate with the printer
then i tried to fix it
and out of stupidity i hit deleted printer
because i was thinking i can reset it
then when i try to add new printer
it says cannot find plug and play printer
then i tried to set it up manually
my printer isnt listed...
help me please!!!!!!!!!
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#2
Fenor

Fenor

    Trusted Tech

  • Retired Staff
  • 5,236 posts
Easiest thing to do is go to the manufacturer's website and download the software for your printer and reinstall it.

PLEASE UNINSTALL THE SOFTWARE FOR THE PRINTER IN ADD/REMOVE PROGRAMS IN THE CONTROL PANEL FIRST!

If you need help finding the software for your printer, post the make and model of it here and I'll help you.

Fenor
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