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My system was recently massively slimed. Through the help that you've provided to others, I have been able to remove pokapoka76.exe and surf sidekick 3. Now I have two remaining problems. First, when my homepage, google, loads for the first time a pop-up appears for a free IQ test (I'm going to need one after bashing my head against the wall in this malware battle). Second, if I go to microsoft.com to download their anti-virus materials, my explorer window wigs out, tries to load 60 pages rapidly, and then shutsdown. Any thoughts? Here is my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 8:27:05 PM, on 10/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Kill Butters\Ewido Security Suite\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\NICServ.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\System Files\System.exe
C:\Documents and Settings\ln5ff.RICHMOND\Desktop\HijackThis.exe

O1 - Hosts: desktop.kazaa.com
O1 - Hosts: alpha.kazaa.com
O1 - Hosts: shop.kazaa.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: TalMgr Class - {70230839-555C-4862-8D42-BB1E2352502C} - C:\WINDOWS\system32\italrdlr.dll (file missing)
O2 - BHO: West Group CiteLink Microsoft IE Shell - {80230FFE-53DD-11D2-AE5F-0000832F3A64} - C:\Program Files\West Group\CiteLink\clie\clie.dll
O2 - BHO: ohb - {9ADE0443-2AB2-4B23-A3F8-AC520773DE12} - C:\WINDOWS\system32\nsxD5.dll (file missing)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CMSystem] "C:\Program Files\CMSystem\CMSystem.exe"
O4 - HKCU\..\Run: [CAS2] "C:\Program Files\System Files\System.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.westlaw.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {26098EA2-C95D-48EA-89B4-63C5A63BD42F} - http://www.pacimedia...ll/pcs_0009.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - file://C:\PROGRA~1\ThinkPad\ACCESS~1\Agent\common\install\ibmegath.cab
O16 - DPF: {9AC81071-4B2C-48DF-A245-C131DD64B7D2} (MachineCheck Class) - https://wwws.richmon...achineCheck.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = richmond.edu
O17 - HKLM\Software\..\Telephony: DomainName = richmond.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = richmond.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = richmond.edu
O18 - Filter: text/html - {8253D547-38DD-4325-B35A-F1817EDFA5F5} - C:\Program Files\System Files\plugin.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\bG41ZmYA\command.exe (file missing)
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\Kill Butters\Ewido Security Suite\ewidoctrl.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: NICSer_WPC54GS - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter with SpeedBooster\NICServ.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: QCONSVC - Unknown owner - C:\WINDOWS\System32\QCONSVC.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you. :tazz:

Before we can get started on fixing your problem you must change the location of Hijackthis. It should not run directly from your desktop or a temp directory. Please create a directory on your c: drive called c:\hijackthis and download and unzip hijackthis into that directory. Run the program from that directory from now on. It is essential that you follow these steps or certain important features of the program will not function correctly.

Once you have Hijackthis running from a permanent folder, please reboot and post a new hijackthis log.
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