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#1
ruger44

ruger44

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I have a random shut down problem. While I am no IT guy, I am wondering if it may be related to the power supply, video card, or monitor. Sometimes it happens a few times in a couple of hours and sometimes it will not happen for a week or two.

I can be listening to live streaming radio via Windows Media Player and surfing the net. Suddenly the monitor will go black but the WMP will still be streaming sound.

I am running Spybot and Road Runners' firewall/ Anti Virus/ Pest Control. I installed a new HD about 5 months ago thinking that it was the problem. Nope.

Error that pops up
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Then this pops up
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I have to re-boot and go through this...
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Wait for this...
Posted Image
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#2
Retired Tech

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Check for updated video adapter drivers

Check the maximum resoltion for the monitor

Check the maximum refresh rate of the monitor
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#3
ruger44

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I searced for driver updates at Windows.com but I did not find any. When I get home I will try and figure out how to check the other things you mentioned. Thanks.
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#4
Retired Tech

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Download Everest Home Edition

Run the programme, click + next to computer then summary

Look on right for Display / Video Adapter

Look at the manufacturer’s site for the suitable driver for your Operating System

If you are unable to find it, please post the make and model here before you download anything

Right click the desktop then properties, settings to change the resolution and colour quality, click apply if you change anything, click advanced then monitor to adjust the refresh rate, click apply if you change anything
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#5
ruger44

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We I updated the driver for the video adaptor and this thing is running faster than ever. Time will tell if the problem has been resolved. I can not thank you guys enough.
:tazz:
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#6
Retired Tech

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Thank You for letting me know
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