[chipper]

I have done all I could from the "You must read this" Post. I have Shaw Secure which doesn't allow other spyware scanners or AVG. It did allow CWshredder, Ewido and Trojan Hunter to install and scan. The Trend Micro scan said there was no trouble but I keep getting ShawSecure popups that tell me I have Rootkit.Win32.Agent.p and Rootkit.Win32.Agent.ab. I have deleted them repeatedly and they will not disinfect.

Here is my HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 12:58:38 PM, on 19/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Shaw Secure\Common\FSM32.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Shareaza\Shareaza.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\PROGRA~1\SHAWSE~1\backweb\3875767\Program\SERVIC~1.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\Shaw Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\Shaw Secure\backweb\3875767\program\fsbwsys.exe
C:\Program Files\Shaw Secure\Anti-Virus\fssm32.exe
C:\Program Files\Shaw Secure\backweb\3875767\Program\fspex.exe
C:\Program Files\Shaw Secure\Common\FSMA32.EXE
C:\Program Files\Shaw Secure\Common\FSMB32.EXE
C:\Program Files\Shaw Secure\Common\FCH32.EXE
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Shaw Secure\Common\FAMEH32.EXE
C:\Program Files\Shaw Secure\Anti-Virus\fsav32.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsrw.exe
C:\Program Files\Shaw Secure\FSPC\fspc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Shaw Secure\FSPC\fshttps\fshttps.exe
C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\SHAWSE~1\ANTI-S~1\fsaw.exe
C:\Program Files\Shaw Secure\FSGUI\fsguidll.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.ca/
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.ca/"); (C:\Documents and Settings\June\Application Data\Mozilla\Profiles\default\2xdu61y5.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\June\Application Data\Mozilla\Profiles\default\2xdu61y5.slt\prefs.js)
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\nnnkl.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {8DBF02DA-4360-4A7E-BEA1-347B87816327} - C:\WINDOWS\system32\ljjkk.dll
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Shaw Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Shaw Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\Shaw Secure\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [News Service] "C:\Program Files\Shaw Secure\FSGUI\ispnews.exe"
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - Global Startup: Shaw Secure.lnk = C:\Program Files\Shaw Secure\backweb\3875767\Program\fspex.exe
O8 - Extra context menu item: &Block this popup - C:\Program Files\Shaw Secure\Anti-Spyware\blockpopups.htm
O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Shaw Secure\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Shaw Secure\Anti-Spyware\ieshield.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'winsflt.dll' missing
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1129239468940
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: ljjkk - C:\WINDOWS\system32\ljjkk.dll
O20 - Winlogon Notify: nnnkl - C:\WINDOWS\SYSTEM32\nnnkl.dll
O23 - Service: Shaw Secure (BackWeb Plug-in - 3875767) - BackWeb Technologies Inc. - C:\PROGRA~1\SHAWSE~1\backweb\3875767\Program\SERVIC~1.EXE
O23 - Service: CWShredder Service - InterMute, Inc. - D:\My Documents\My Downloads\Anti-virus\cwshredder.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corp. - C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\Shaw Secure\backweb\3875767\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\Shaw Secure\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Shaw Secure\Common\FSMA32.EXE
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SMSS - Unknown owner - C:\WINDOWS\smss.exe (file missing)
O23 - Service: TASKESV (TESV) - Unknown owner - C:\WINDOWS\taskcntr.exe (file missing)
O23 - Service: Windows 32 Bit (Windows 32 Bit Drivers) - Unknown owner - C:\WINDOWS\WinVid32.exe (file missing)

Thanks in advance for any help.

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Welcome to GTG.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to Start->Run and type in notepad and hit OK. Then copy and paste the following into Notepad:

sc stop TESV
sc delete TESV
sc stop "Windows 32 Bit Drivers"
sc delete "Windows 32 Bit Drivers"
del delete.bat

Save the file as "delete.bat". Make sure to save it with the quotes. Double click on it.

Download LSPFix http://www.greyknigh.../spy/LSPFix.exe and run it. Check the box that says 'I know what I'm doing'. Click on winsflt.dll on the left window and then click on the arrow pointing to the right. Click Finish and follow the prompts.

Download KillBox http://www.greyknigh...spy/KillBox.exe. Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. Right click and copy the below lines. Go back to KillBox. Go to File->Paste from Clipboard and then hit the button with a red circle and white X. Confirm to delete and when asked if you want to reboot, say Yes:

C:\WINDOWS\system32\nnnkl.dll
C:\WINDOWS\system32\lknnn.*
C:\WINDOWS\smss.exe
C:\WINDOWS\taskcntr.exe
C:\WINDOWS\WinVid32.exe

If you get a PendingOperations message, just close it and restart your computer manually.

Please download VundoFix.exe at http://www.atribune....ds/VundoFix.exe to your desktop.

* Double-click VundoFix.exe to extract the files.
* After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key (or F5 in some machines) until a menu appears. Use your up arrow key to highlight Safe Mode then hit Enter.
* Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
* Hit Enter key once...
* Please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\system32\ljjkk.dll

* Press Enter after you did that.
* When asked for a second path, enter -> C:\WINDOWS\system32\kkjjl.*
* Press Enter to continue with the remaining fix.
* The fix will then run HijackThis. If it doesn't open, then run HijackThis manually.
* In HijackThis, please place a check next to the following items and click FIX CHECKED:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\June\Application Data\Mozilla\Profiles\default\2xdu61y5.slt\prefs.js)
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\nnnkl.dll
O2 - BHO: MSEvents Object - {8DBF02DA-4360-4A7E-BEA1-347B87816327} - C:\WINDOWS\system32\ljjkk.dll
O20 - Winlogon Notify: ljjkk - C:\WINDOWS\system32\ljjkk.dll
O20 - Winlogon Notify: nnnkl - C:\WINDOWS\SYSTEM32\nnnkl.dll
O23 - Service: SMSS - Unknown owner - C:\WINDOWS\smss.exe (file missing)
O23 - Service: TASKESV (TESV) - Unknown owner - C:\WINDOWS\taskcntr.exe (file missing)
O23 - Service: Windows 32 Bit (Windows 32 Bit Drivers) - Unknown owner - C:\WINDOWS\WinVid32.exe (file missing)

* After you have fixed these items, close HijackThis.
* Press Enter key to exit the program.
* Once your machine reboots please continue with the instructions below.

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/CleanUp.exe ) and install it. CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!. Run CleanUp! and click on the Options button. Uncheck 'Scan local drives for temporary files'. Also uncheck those two Newsgroup entries if you don't want to delete them. Click OK and then click on the CleanUp! button. Let it run. After it's done, choose NO when asked if you want to logoff.

Run an online virus scan at ActiveScan http://www.pandasoft.../activescan.htm

Copy the results of the ActiveScan and paste them here along with a new HijackThis log and the vundofix.txt file from the vundofix folder into this topic.

[greyknight17]

Welcome to GTG.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to Start->Run and type in notepad and hit OK. Then copy and paste the following into Notepad:

sc stop TESV
sc delete TESV
sc stop "Windows 32 Bit Drivers"
sc delete "Windows 32 Bit Drivers"
del delete.bat

Save the file as "delete.bat". Make sure to save it with the quotes. Double click on it.

Download LSPFix http://www.greyknigh.../spy/LSPFix.exe and run it. Check the box that says 'I know what I'm doing'. Click on winsflt.dll on the left window and then click on the arrow pointing to the right. Click Finish and follow the prompts.

Download KillBox http://www.greyknigh...spy/KillBox.exe. Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. Right click and copy the below lines. Go back to KillBox. Go to File->Paste from Clipboard and then hit the button with a red circle and white X. Confirm to delete and when asked if you want to reboot, say Yes:

C:\WINDOWS\system32\nnnkl.dll
C:\WINDOWS\system32\lknnn.*
C:\WINDOWS\smss.exe
C:\WINDOWS\taskcntr.exe
C:\WINDOWS\WinVid32.exe

If you get a PendingOperations message, just close it and restart your computer manually.

Please download VundoFix.exe at http://www.atribune....ds/VundoFix.exe to your desktop.

* Double-click VundoFix.exe to extract the files.
* After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key (or F5 in some machines) until a menu appears. Use your up arrow key to highlight Safe Mode then hit Enter.
* Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
* Hit Enter key once...
* Please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\system32\ljjkk.dll

* Press Enter after you did that.
* When asked for a second path, enter -> C:\WINDOWS\system32\kkjjl.*
* Press Enter to continue with the remaining fix.
* The fix will then run HijackThis. If it doesn't open, then run HijackThis manually.
* In HijackThis, please place a check next to the following items and click FIX CHECKED:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\June\Application Data\Mozilla\Profiles\default\2xdu61y5.slt\prefs.js)
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\nnnkl.dll
O2 - BHO: MSEvents Object - {8DBF02DA-4360-4A7E-BEA1-347B87816327} - C:\WINDOWS\system32\ljjkk.dll
O20 - Winlogon Notify: ljjkk - C:\WINDOWS\system32\ljjkk.dll
O20 - Winlogon Notify: nnnkl - C:\WINDOWS\SYSTEM32\nnnkl.dll
O23 - Service: SMSS - Unknown owner - C:\WINDOWS\smss.exe (file missing)
O23 - Service: TASKESV (TESV) - Unknown owner - C:\WINDOWS\taskcntr.exe (file missing)
O23 - Service: Windows 32 Bit (Windows 32 Bit Drivers) - Unknown owner - C:\WINDOWS\WinVid32.exe (file missing)

* After you have fixed these items, close HijackThis.
* Press Enter key to exit the program.
* Once your machine reboots please continue with the instructions below.

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/CleanUp.exe ) and install it. CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!. Run CleanUp! and click on the Options button. Uncheck 'Scan local drives for temporary files'. Also uncheck those two Newsgroup entries if you don't want to delete them. Click OK and then click on the CleanUp! button. Let it run. After it's done, choose NO when asked if you want to logoff.

Run an online virus scan at ActiveScan http://www.pandasoft.../activescan.htm

Copy the results of the ActiveScan and paste them here along with a new HijackThis log and the vundofix.txt file from the vundofix folder into this topic.

[chipper]

Thank you greyknight17 for your quick reply. I've done all the steps, here are the logs.

ActiveScan:

Incident Status Location

Virus:Trj/Hooker.M Disinfected Operating system
Spyware:spyware/virtumonde No disinfected Windows Registry
Virus:Trj/Hooker.M Disinfected C:\WINDOWS\system32\byxya.dll
Virus:Trj/Hooker.M Disinfected C:\WINDOWS\system32\efedb.dll
Virus:Trj/Hooker.M Disinfected C:\WINDOWS\system32\geebb.dll
Virus:Trj/Hooker.M Disinfected C:\WINDOWS\system32\jkkhf.dll
Virus:Trj/Hooker.M Disinfected C:\WINDOWS\system32\ljhfg.dll
Virus:Trj/Hooker.M Disinfected C:\WINDOWS\system32\ljjjj.dll
Virus:Trj/Hooker.M Disinfected C:\WINDOWS\system32\nnnkl.dll
Virus:Trj/Hooker.M Disinfected C:\WINDOWS\system32\pmnlm.dll
Virus:Trj/Hooker.M Disinfected C:\WINDOWS\system32\rqrsp.dll
Virus:Trj/Hooker.M Disinfected C:\WINDOWS\system32\tusqq.dll
Virus:Trj/Hooker.M Disinfected C:\WINDOWS\system32\yayxu.dll



VundoFix:

VundoFix V2.15 by Atri
--------------------------------------------------------------------------------------

Listing files contained in the vundofix folder.
--------------------------------------------------------------------------------------

killvundo.bat
process.exe
ReadMe.txt
vundo.reg
vundofix.txt

--------------------------------------------------------------------------------------

Filepaths entered
--------------------------------------------------------------------------------------

The filepath entered was C:\WINDOWS\system32\ljjkk.dll

The second filepath entered was C:\WINDOWS\system32\kkjjl.*

--------------------------------------------------------------------------------------

Log from Process
--------------------------------------------------------------------------------------


Killing PID 136 'smss.exe'

Killing PID 760 'explorer.exe'
Killing PID 760 'explorer.exe'
Killing PID 760 'explorer.exe'
Killing PID 760 'explorer.exe'


Killing PID 212 'winlogon.exe'
Killing PID 212 'winlogon.exe'
Killing PID 212 'winlogon.exe'
Killing PID 212 'winlogon.exe'
--------------------------------------------------------------------------------------

C:\WINDOWS\system32\ljjkk.dll Deleted sucessfully.
C:\WINDOWS\system32\kkjjl.* Deleted sucessfully.

Fixing Registry
--------------------------------------------------------------------------------------



HijackThis:

Logfile of HijackThis v1.99.1
Scan saved at 5:08:39 PM, on 19/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\SHAWSE~1\backweb\3875767\Program\SERVIC~1.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\Shaw Secure\backweb\3875767\program\fsbwsys.exe
C:\Program Files\Shaw Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\Shaw Secure\Common\FSMA32.EXE
C:\Program Files\Shaw Secure\Anti-Virus\fssm32.exe
C:\Program Files\Shaw Secure\Common\FSMB32.EXE
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Shaw Secure\Common\FCH32.EXE
C:\Program Files\Shaw Secure\Common\FAMEH32.EXE
C:\Program Files\Shaw Secure\Anti-Virus\fsrw.exe
C:\Program Files\Shaw Secure\FSPC\fspc.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsav32.exe
C:\Program Files\Shaw Secure\FSPC\fshttps\fshttps.exe
C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Shaw Secure\backweb\3875767\Program\fspex.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.ca/
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.ca/"); (C:\Documents and Settings\June\Application Data\Mozilla\Profiles\default\2xdu61y5.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\June\Application Data\Mozilla\Profiles\default\2xdu61y5.slt\prefs.js)
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\nnnkl.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {8DBF02DA-4360-4A7E-BEA1-347B87816327} - C:\WINDOWS\system32\ljjkk.dll (file missing)
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Shaw Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Shaw Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\Shaw Secure\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [News Service] "C:\Program Files\Shaw Secure\FSGUI\ispnews.exe"
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [Panda_cleaner_215167] C:\WINDOWS\system32\ActiveScan\pavdr.exe 215167
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - Global Startup: Shaw Secure.lnk = C:\Program Files\Shaw Secure\backweb\3875767\Program\fspex.exe
O8 - Extra context menu item: &Block this popup - C:\Program Files\Shaw Secure\Anti-Spyware\blockpopups.htm
O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Shaw Secure\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Shaw Secure\Anti-Spyware\ieshield.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1129239468940
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: ljjkk - C:\WINDOWS\system32\ljjkk.dll (file missing)
O20 - Winlogon Notify: nnnkl - C:\WINDOWS\SYSTEM32\nnnkl.dll
O23 - Service: Shaw Secure (BackWeb Plug-in - 3875767) - BackWeb Technologies Inc. - C:\PROGRA~1\SHAWSE~1\backweb\3875767\Program\SERVIC~1.EXE
O23 - Service: CWShredder Service - InterMute, Inc. - D:\My Documents\My Downloads\Anti-virus\cwshredder.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corp. - C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\Shaw Secure\backweb\3875767\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\Shaw Secure\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Shaw Secure\Common\FSMA32.EXE
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SMSS - Unknown owner - C:\WINDOWS\smss.exe (file missing)

[greyknight17]

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to http://www.ewido.net...wnload/updates/ to update manually.

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/CleanUp.exe ) and install it. Don't run it yet.

Download KillBox http://www.greyknigh...spy/KillBox.exe. Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. Right click and copy the below lines. Go back to KillBox. Go to File->Paste from Clipboard and then hit the button with a red circle and white X. Confirm to delete and when asked if you want to reboot, say Yes:

C:\WINDOWS\system32\nnnkl.dll
C:\WINDOWS\system32\ljjkk.dll
C:\WINDOWS\system32\kkjjl.*
C:\WINDOWS\smss.exe
C:\WINDOWS\system32\lknnn.*

If you get a PendingOperations message, just close it and restart your computer manually.

Restart your computer and boot into Safe Mode (if you don't know how, go to http://www.bleepingc...showtutorial=61 ).

CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!. Run CleanUp! and click on the Options button. Uncheck 'Scan local drives for temporary files'. Also uncheck those two Newsgroup entries if you don't want to delete them. Click OK and then click on the CleanUp! button. Let it run. After it's done, choose Yes to logoff.

Now open Ewido and do a scan on your system.

* Click on scanner.
* Click on 'Complete System Scan' and the scan will begin.
* While the scan is in progress you will be prompted to clean the first infected file it finds. Choose 'Remove', then put a check next to 'Perform action on all infections' in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.
* Once the scan has completed, there will be a button located on the bottom of the screen named 'Save report'.
* Click 'Save report'.
* Save the report to your desktop.

Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you check the last one:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
O2 - BHO: (no name) - {00DBDAC8-4691-4797-8E6A-7C6AB89BC441} - C:\WINDOWS\system32\nnnkl.dll
O2 - BHO: MSEvents Object - {8DBF02DA-4360-4A7E-BEA1-347B87816327} - C:\WINDOWS\system32\ljjkk.dll (file missing)
O20 - Winlogon Notify: ljjkk - C:\WINDOWS\system32\ljjkk.dll (file missing)
O20 - Winlogon Notify: nnnkl - C:\WINDOWS\SYSTEM32\nnnkl.dll
O23 - Service: SMSS - Unknown owner - C:\WINDOWS\smss.exe (file missing)

Restart your computer. Post the logs for HijackThis and Ewido.

[chipper]

Thanks again!

Here are my logs.

Ewido:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 11:38:59 PM, 20/10/2005
+ Report-Checksum: 8986E099

+ Scan result:

:mozilla.10:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.11:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.Coremetrics : Cleaned with backup
:mozilla.21:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.22:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.23:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.24:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.25:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.26:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.31:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.33:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.34:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.35:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.37:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.39:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.40:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.41:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.42:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.44:D:\My Documents\My Backups\Netscape\Profiles\mia\82im3uol.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.14:D:\My Documents\My Backups\Netscape\Profiles\mom\bqe8lxjq.slt\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup


::Report End



Logfile of HijackThis v1.99.1
Scan saved at 11:47:42 PM, on 20/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SHAWSE~1\backweb\3875767\Program\SERVIC~1.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Shaw Secure\backweb\3875767\Program\fspex.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\Shaw Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\Shaw Secure\backweb\3875767\program\fsbwsys.exe
C:\Program Files\Shaw Secure\Common\FSMA32.EXE
C:\Program Files\Shaw Secure\Anti-Virus\fssm32.exe
C:\Program Files\Shaw Secure\Common\FSMB32.EXE
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Shaw Secure\Common\FCH32.EXE
C:\Program Files\Shaw Secure\Common\FSM32.EXE
C:\Program Files\Shaw Secure\FSGUI\ispnews.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Shaw Secure\Common\FAMEH32.EXE
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsrw.exe
C:\Program Files\Shaw Secure\FSPC\fspc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Shareaza\Shareaza.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsav32.exe
C:\Program Files\Shaw Secure\FSPC\fshttps\fshttps.exe
C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\SHAWSE~1\ANTI-S~1\fsaw.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Shaw Secure\FSGUI\fsguidll.exe
C:\WINDOWS\system32\wuauclt.exe
D:\My Documents\My Downloads\Anti-virus\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.ca/
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.ca/"); (C:\Documents and Settings\June\Application Data\Mozilla\Profiles\default\2xdu61y5.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\June\Application Data\Mozilla\Profiles\default\2xdu61y5.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\ljjgd.dll
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Shaw Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Shaw Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\Shaw Secure\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [News Service] "C:\Program Files\Shaw Secure\FSGUI\ispnews.exe"
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - Global Startup: Shaw Secure.lnk = C:\Program Files\Shaw Secure\backweb\3875767\Program\fspex.exe
O8 - Extra context menu item: &Block this popup - C:\Program Files\Shaw Secure\Anti-Spyware\blockpopups.htm
O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Shaw Secure\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Shaw Secure\Anti-Spyware\ieshield.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1129239468940
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: ljjgd - C:\WINDOWS\system32\ljjgd.dll
O23 - Service: Shaw Secure (BackWeb Plug-in - 3875767) - BackWeb Technologies Inc. - C:\PROGRA~1\SHAWSE~1\backweb\3875767\Program\SERVIC~1.EXE
O23 - Service: CWShredder Service - InterMute, Inc. - D:\My Documents\My Downloads\Anti-virus\cwshredder.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corp. - C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\Shaw Secure\backweb\3875767\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\Shaw Secure\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Shaw Secure\Common\FSMA32.EXE
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

Edited by chipper, 21 October 2005 - 12:54 AM.

[greyknight17]

Let's try this again. Delete the VundoFix files you have there. I want you to download a new set of files and use those instead (see below).

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Please download VundoFix.exe at http://www.atribune....ds/VundoFix.exe to your desktop.

* Double-click VundoFix.exe to extract the files.
* After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key (or F5 in some machines) until a menu appears. Use your up arrow key to highlight Safe Mode then hit Enter.
* Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
* Hit Enter key once...
* Please type the following file path (make sure to enter it exactly as below!):

C:\WINDOWS\system32\ljjgd.dll

* Press Enter after you did that.
* When asked for a second path, enter -> C:\WINDOWS\system32\dgjjl.*
* Press Enter to continue with the remaining fix.
* The fix will then run HijackThis. If it doesn't open, then run HijackThis manually.
* In HijackThis, please place a check next to the following items and click FIX CHECKED:

O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\ljjgd.dll
O20 - Winlogon Notify: ljjgd - C:\WINDOWS\system32\ljjgd.dll

* After you have fixed these items, close HijackThis.
* Press Enter key to exit the program.
* Once your machine reboots please continue with the instructions below.

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/CleanUp.exe ) and install it. CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!. Run CleanUp! and click on the Options button. Uncheck 'Scan local drives for temporary files'. Also uncheck those two Newsgroup entries if you don't want to delete them. Click OK and then click on the CleanUp! button. Let it run. After it's done, choose NO when asked if you want to logoff.

Run an online virus scan at ActiveScan http://www.pandasoft.../activescan.htm

Copy the results of the ActiveScan and paste them here along with a new HijackThis log and the vundofix.txt file from the vundofix folder into this topic.

[chipper]

Thank you. I have followed the steps although I got muddled up with the Panda scan window being too small to get the report the first time.

Panda Scan:

Incident Status Location

Adware:adware/cws No disinfected Windows Registry


VundoFix V2.15 by Atri
--------------------------------------------------------------------------------------

Listing files contained in the vundofix folder.
--------------------------------------------------------------------------------------

killvundo.bat
process.exe
ReadMe.txt
vundo.reg
vundofix.txt

--------------------------------------------------------------------------------------

Filepaths entered
--------------------------------------------------------------------------------------

The filepath entered was C:\WINDOWS\system32\ljjgd.dll

The second filepath entered was C:\WINDOWS\system32\dgjjl.*

--------------------------------------------------------------------------------------

Log from Process
--------------------------------------------------------------------------------------


Killing PID 136 'smss.exe'

Killing PID 748 'explorer.exe'
Killing PID 748 'explorer.exe'


Killing PID 208 'winlogon.exe'
--------------------------------------------------------------------------------------

C:\WINDOWS\system32\ljjgd.dll Deleted sucessfully.
C:\WINDOWS\system32\dgjjl.* Deleted sucessfully.

Fixing Registry
--------------------------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 1:27:25 AM, on 22/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Shaw Secure\Common\FSM32.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Shareaza\Shareaza.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\PROGRA~1\SHAWSE~1\backweb\3875767\Program\SERVIC~1.EXE
C:\Program Files\Shaw Secure\backweb\3875767\Program\fspex.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\Shaw Secure\backweb\3875767\program\fsbwsys.exe
C:\Program Files\Shaw Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\Shaw Secure\Common\FSMA32.EXE
C:\Program Files\Shaw Secure\Anti-Virus\fssm32.exe
C:\Program Files\Shaw Secure\Common\FSMB32.EXE
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Shaw Secure\Common\FCH32.EXE
C:\Program Files\Shaw Secure\Common\FAMEH32.EXE
C:\Program Files\Shaw Secure\FSPC\fspc.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsrw.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Shaw Secure\FSPC\fshttps\fshttps.exe
C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Shaw Secure\Anti-Virus\fsav32.exe
C:\PROGRA~1\SHAWSE~1\ANTI-S~1\fsaw.exe
C:\Program Files\Shaw Secure\FSGUI\fsguidll.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
D:\My Documents\My Downloads\Anti-virus\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.ca/
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.ca/"); (C:\Documents and Settings\June\Application Data\Mozilla\Profiles\default\2xdu61y5.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\June\Application Data\Mozilla\Profiles\default\2xdu61y5.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\ljjgd.dll (file missing)
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Shaw Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Shaw Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\Shaw Secure\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [News Service] "C:\Program Files\Shaw Secure\FSGUI\ispnews.exe"
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - Global Startup: Shaw Secure.lnk = C:\Program Files\Shaw Secure\backweb\3875767\Program\fspex.exe
O8 - Extra context menu item: &Block this popup - C:\Program Files\Shaw Secure\Anti-Spyware\blockpopups.htm
O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Shaw Secure\FSPC\fspcmsie.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Shaw Secure\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Shaw Secure\Anti-Spyware\ieshield.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1129239468940
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: ljjgd - C:\WINDOWS\system32\ljjgd.dll (file missing)
O23 - Service: Shaw Secure (BackWeb Plug-in - 3875767) - BackWeb Technologies Inc. - C:\PROGRA~1\SHAWSE~1\backweb\3875767\Program\SERVIC~1.EXE
O23 - Service: CWShredder Service - InterMute, Inc. - D:\My Documents\My Downloads\Anti-virus\cwshredder.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corp. - C:\Program Files\Shaw Secure\Anti-Virus\fsgk32st.exe
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\Shaw Secure\backweb\3875767\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Shaw Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\Shaw Secure\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Shaw Secure\Common\FSMA32.EXE
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

Edited by chipper, 22 October 2005 - 02:43 AM.

[greyknight17]

Check and fix in HijackThis:

O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\system32\ljjgd.dll (file missing)
O20 - Winlogon Notify: ljjgd - C:\WINDOWS\system32\ljjgd.dll (file missing)

No need for a new log.

Your log is clean.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.

[chipper]

Done! I ran three separate scans (Shaw, Panda, Trend) and they all came up clean! Hopefully this is the end of it. Thank you so much!

[greyknight17]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.