Tried to boot in safe mode and run Norton fix - still no good
Downloaded Norton's FixVundo and ran according to instructions - still no good.
Found you guys and followed your steps as requested and have enclosed the Hihack log...
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Logfile of HijackThis v1.99.1
Scan saved at 6:19:07 PM, on 10/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\LogMeIn\RaMaint.exe
C:\Program Files\LogMeIn\LogMeIn.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\wdfmgr.exe
C:\IBM\unishared\unirpc\unirpcd.exe
C:\IBM\UV\bin\uvservice.exe
C:\IBM\UV\bin\tl_service.exe
C:\WINNT\System32\WLTRYSVC.EXE
C:\WINNT\System32\bcmwltry.exe
C:\IBM\UV\bin\uvdlockd.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\wuauclt.exe
C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_FATI9FA.EXE
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINNT\shicoxp.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\LogMeIn\LogMeInSystray.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\AOL\1124292319\ee\AOLHostManager.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\AOL\1124292319\ee\AOLServiceHost.exe
C:\WINNT\system32\ctfmon.exe
C:\WINNT\caxchg.exe
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Download\HijackTHis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newsmax.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.sho...0217&id=5.20013
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.newsmax.com/
R3 - Default URLSearchHook is missing
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.newsmax.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\0wgcyw3d.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\0wgcyw3d.slt\prefs.js)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINNT\system32\vtstr.dll
O4 - HKLM\..\Run: [Auto EPSON Stylus Photo R320 Series on DAD] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_FATI9FA.EXE /P42 "Auto EPSON Stylus Photo R320 Series on DAD" /O14 "\\DAD\EPSONSty" /M "Stylus Photo R320"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr_.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [shicoxp] C:\WINNT\shicoxp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\LogMeInSystray.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1124292319\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [etbrun] C:\winnt\system32\elitebjd32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [caxchg] C:\WINNT\caxchg.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {3C648A72-C49A-48EF-9F90-68EF13293F97} (Cacher Class) - http://www.priv.njml...ch/XMLCache.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1121542732781
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/.../GrooveAX28.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} (Sinstaller Class) - http://dm.screensave.../sinstaller.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logme...ivex/ractrl.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: LMIinit - C:\WINNT\SYSTEM32\LMIinit.dll
O20 - Winlogon Notify: vtstr - C:\WINNT\system32\vtstr.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CWShredder Service - InterMute, Inc. - C:\Download\CWShredder\cwshredder.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - 3am Labs, Inc. - C:\Program Files\LogMeIn\RaMaint.exe
O23 - Service: LogMeIn - 3am Labs, Inc. - C:\Program Files\LogMeIn\LogMeIn.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Uni RPC Service (unirpc) - IBM Corporation - C:\IBM\unishared\unirpc\unirpcd.exe
O23 - Service: UniVerse Resource Service (universe) - IBM Corporation - C:\IBM\UV\bin\uvservice.exe
O23 - Service: UniVerse Telnet Service (uvtelnet) - IBM Corporation - C:\IBM\UV\bin\tl_service.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINNT\System32\WLTRYSVC.EXE
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Thsnks for your assistance
Dave Murdock