Hi and welcome to Geeks to Go. This is an issue you need to take up with Vonage. One of the short comings of VOIP is that voice packets are given the same treatment as data, which affects the quality of voice, which is "real time" sensitive, where as data is not. In my own home installation, I have cable tv, cable modem (data) and local phone service all on the same coax. My service provider provides all of these services and gives phone (vioce) priority treatment. Because of this, I hear no difference in the quality of my phone service now then when it was provided over the competitor's copper wire. My local calls and long distance calls are the same quality.
Take this up with Vonage. They are selling a service that probably goes over someone else's network (like maybe Comcast or some other cable tv/cable modem service provider). I would be interested in knowing what solution they can provide, since I know they are now marketing that same type of service here on my local cable system. Let me know what they have to say!
Edited by austin_o, 23 October 2005 - 07:09 AM.