[april2sweet]

I was infected with WinFixer 2005 on Friday 10/21/05. I have run Ad-aware, Spy-bot, Ewido Security Suite, CW shredder, Trojanhunter, Trendhousecall Virus Scan, updates for windows, and Hijack this. I want to make sure that it is completely gone so that I can feel comfortable performing operations on my computer that require me to use a password and login. Please help me get rid of this and let me know how I can be sure that it is gone for my own security purposes. I will include the log info. for Ewido Security Suite and for Hijack this. Note that for Ewido Security Suite I had previously run it and stopped midstream and reran it. On the first partial run 16 infections were found and cleaned, but I didn't save this log. On the second run, which was a full run, 19 infections were found and the log is shown below:

--------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:53:29 PM, 10/22/2005
+ Report-Checksum: 7E466600

+ Scan result:

:mozilla.6:C:\Documents and Settings\April\Application Data\Mozilla\Profiles\default\2jue1wim.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.7:C:\Documents and Settings\April\Application Data\Mozilla\Profiles\default\2jue1wim.slt\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\April\Cookies\april@com[2].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\Documents and Settings\April\Cookies\[email protected][1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\April\Local Settings\Application Data\Wildtangent\Cdacache\00\00\0C.dat/files\wtvh.dll -> Spyware.WildTangent : Cleaned with backup
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug : Cleaned with backup
C:\Program Files\Screensavers.com\Installer\bin\ScreensaversInst.dll -> Spyware.Comet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP266\A0030218.exe -> Spyware.CometCursor : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP266\A0030220.dll -> Spyware.CometCursor : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP266\A0030221.dll -> Spyware.CometCursor : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP266\A0030440.dll -> Spyware.Comet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP266\A0030442.dll -> Spyware.Comet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP266\A0030444.dll -> Spyware.Comet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP266\A0030445.dll -> Spyware.Comet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP266\A0030448.dll -> Spyware.CometCursor : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP266\A0030449.dll -> Spyware.Comet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP266\A0030450.dll -> Spyware.Comet : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP266\A0030599.dll -> Spyware.WildTangent : Cleaned with backup
C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP266\A0030604.dll -> Spyware.WildTangent : Cleaned with backup


::Report End



Following is the log from Hijack This:

Logfile of HijackThis v1.99.1
Scan saved at 1:35:15 AM, on 10/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimt.../aimtoolbar.jsp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.c...version=g_4.4.2
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\April\Application Data\Mozilla\Profiles\default\2jue1wim.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [THGuard] "C:\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O18 - Filter: application/xhtml+xml - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files\Design Science\MathPlayer\MathMLMimer.dll
O18 - Filter: text/xml; charset=iso-8859-1 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files\Design Science\MathPlayer\MathMLMimer.dll
O18 - Filter: text/xml; charset=utf-8 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files\Design Science\MathPlayer\MathMLMimer.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE





I am so grateful for your help. I am not very knowledgeable about these matters and appreciate all the help you can give me so that I can feel comfortable and secure using my computer for things.
Thank you so much.
-April-

[Advertisements]

Hi April2sweet,


We are sorry to have missed your log.

I will help you to clean up your PC.

Since it has been quite some time sibce you posted your log, please post a fresh HJT log and I will look into it.

[tampabelle]

Hi April2sweet,


We are sorry to have missed your log.

I will help you to clean up your PC.

Since it has been quite some time sibce you posted your log, please post a fresh HJT log and I will look into it.

[april2sweet]

No problem, I really appreciate the help. (One other concern is that every time I turn on my computer now it says that my firewall and Nortan Antivirus are disabled--it takes a few minutes for them to enable...I wonder if this is a result of WinFixer too?)
Here is my new Hijack this log file:

Logfile of HijackThis v1.99.1
Scan saved at 5:11:02 PM, on 10/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realevent.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimt.../aimtoolbar.jsp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.c...version=g_4.4.2
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\April\Application Data\Mozilla\Profiles\default\2jue1wim.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [THGuard] "C:\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O18 - Filter: application/xhtml+xml - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files\Design Science\MathPlayer\MathMLMimer.dll
O18 - Filter: text/xml; charset=iso-8859-1 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files\Design Science\MathPlayer\MathMLMimer.dll
O18 - Filter: text/xml; charset=utf-8 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files\Design Science\MathPlayer\MathMLMimer.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE



Thanks so much for the help!
-April-

[tampabelle]

Hi April,


Your HJT log looks quite neat (a few small minor stuff to fix, which we shall do later). Your Ewido log is clean - all items were cleaned by Ewido.


Do you have any issues with your PC as of now ??? Are you still getting pop-ups ???


Run Hijack This and click on scan. The following items need to be fixed -

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.

[april2sweet]

That is great news. I have run the Hijack This again and deleted those 2 files.

I haven't had any major problems with my PC except when I turned my computer on today a blue screen came on saying my computer had to be shut down and that all physical memory would be deleted. This may or may not be anything. Also, the firewall and Nortan Anti-virus show up as disabled and take several minutes to enable. Other this, I haven't had too many other problems--just want to make sure I am safe logging into accounts with this computer...I've heard some people have trouble with WinFixer coming back.

[tampabelle]

Lets run this program and see if anything is hiding on your PC.



Please download WebRoot SpySweeper from here:
http://www.webroot.c...6d6f87b866d2848
(It's a 2 week trial)

Click the "Free Trial" link on the right - next to "SpySweeper for Home Computers".
On the next page, click the "Free Trial" button.
Download it and install it.
When you open the program, it will prompt you to update to the latest definitions.
Please do so, then click "Sweep Now"
Then click the "Start" button.
When it's done scanning, click the "Next" button.
Remove everything it finds, then save the log - copy the log and paste it here for me.

[april2sweet]

ok, here is the spy sweeper log, (said 219 traces were removed):

********
6:14 PM: | Start of Session, Saturday, October 29, 2005 |
6:14 PM: Spy Sweeper started
6:14 PM: Sweep initiated using definitions version 564
6:14 PM: Starting Memory Sweep
6:18 PM: Memory Sweep Complete, Elapsed Time: 00:03:47
6:18 PM: Starting Registry Sweep
6:18 PM: Found Adware: screensavers
6:18 PM: HKCR\clsid\{722d2939-a14a-41a9-9eac-ab8f4e295819}\ (14 subtraces) (ID = 140550)
6:18 PM: HKCR\clsid\{88d758a3-d33b-45fd-91e3-67749b4057fa}\ (14 subtraces) (ID = 140551)
6:18 PM: HKCR\interface\{760aca60-79c3-4875-9d19-b14a5b3fea77}\ (8 subtraces) (ID = 140552)
6:18 PM: HKCR\interface\{883ea659-ed80-46f9-9ed2-83327f67789f}\ (8 subtraces) (ID = 140553)
6:18 PM: HKCR\interface\{b64c73d7-459e-4816-91f9-1348f8e36984}\ (8 subtraces) (ID = 140554)
6:18 PM: HKLM\software\classes\clsid\{722d2939-a14a-41a9-9eac-ab8f4e295819}\ (14 subtraces) (ID = 140555)
6:18 PM: HKLM\software\classes\clsid\{88d758a3-d33b-45fd-91e3-67749b4057fa}\ (14 subtraces) (ID = 140556)
6:18 PM: HKLM\software\classes\interface\{760aca60-79c3-4875-9d19-b14a5b3fea77}\ (8 subtraces) (ID = 140557)
6:18 PM: HKLM\software\classes\interface\{883ea659-ed80-46f9-9ed2-83327f67789f}\ (8 subtraces) (ID = 140558)
6:18 PM: HKLM\software\classes\interface\{b64c73d7-459e-4816-91f9-1348f8e36984}\ (8 subtraces) (ID = 140559)
6:18 PM: HKLM\software\classes\screensaversinstaller.installer.1\ (3 subtraces) (ID = 140560)
6:18 PM: HKLM\software\classes\screensaversinstaller.installer\ (5 subtraces) (ID = 140561)
6:18 PM: HKLM\software\classes\screensaversinstaller.sinstaller.1\ (3 subtraces) (ID = 140562)
6:18 PM: HKLM\software\classes\screensaversinstaller.sinstaller.1\clsid\ (1 subtraces) (ID = 140563)
6:18 PM: HKLM\software\classes\screensaversinstaller.sinstaller\ (5 subtraces) (ID = 140564)
6:18 PM: HKLM\software\classes\typelib\{0ab5b0d8-2b74-4c1c-8fa4-e52550b8b45b}\ (9 subtraces) (ID = 140565)
6:18 PM: HKLM\software\microsoft\windows\currentversion\uninstall\screensaversinstaller\ (2 subtraces) (ID = 140568)
6:18 PM: HKLM\software\screensavers.com\ (14 subtraces) (ID = 140569)
6:18 PM: HKCR\screensaversinstaller.installer.1\ (3 subtraces) (ID = 140570)
6:18 PM: HKCR\screensaversinstaller.installer\ (5 subtraces) (ID = 140571)
6:18 PM: HKCR\screensaversinstaller.sinstaller.1\ (3 subtraces) (ID = 140572)
6:18 PM: HKCR\screensaversinstaller.sinstaller.1\clsid\ (1 subtraces) (ID = 140573)
6:18 PM: HKCR\screensaversinstaller.sinstaller\ (5 subtraces) (ID = 140574)
6:18 PM: HKCR\typelib\{0ab5b0d8-2b74-4c1c-8fa4-e52550b8b45b}\ (9 subtraces) (ID = 140575)
6:18 PM: Found Adware: starware.com hijack
6:18 PM: HKLM\software\microsoft\internet explorer\search\ || searchassistant (ID = 142868)
6:18 PM: Registry Sweep Complete, Elapsed Time:00:00:20
6:18 PM: Starting Cookie Sweep
6:18 PM: Found Spy Cookie: centrport net cookie
6:18 PM: april@centrport[1].txt (ID = 2374)
6:18 PM: Found Spy Cookie: nextag cookie
6:18 PM: april@nextag[2].txt (ID = 5014)
6:18 PM: Found Spy Cookie: overture cookie
6:18 PM: [email protected][1].txt (ID = 3106)
6:18 PM: Found Spy Cookie: reliablestats cookie
6:18 PM: [email protected][1].txt (ID = 3254)
6:18 PM: Found Spy Cookie: tribalfusion cookie
6:18 PM: april@tribalfusion[2].txt (ID = 3589)
6:18 PM: Cookie Sweep Complete, Elapsed Time: 00:00:00
6:18 PM: Starting File Sweep
6:18 PM: c:\program files\screensavers.com (10 subtraces) (ID = -2147480365)
6:20 PM: siuninst.exe.tcf (ID = 74757)
6:24 PM: Found Adware: comet cursor
6:24 PM: cc_43.inf (ID = 53469)
6:25 PM: inst43.exe (ID = 53579)
6:25 PM: swpstart.exe (ID = 74759)
6:28 PM: Found Adware: winantispyware 2005
6:28 PM: winfixer2005setup.exe (ID = 162518)
6:28 PM: setup.exe (ID = 162517)
6:29 PM: File Sweep Complete, Elapsed Time: 00:10:24
6:29 PM: Full Sweep has completed. Elapsed time 00:14:37
6:29 PM: Traces Found: 219
6:30 PM: Removal process initiated
6:30 PM: Quarantining All Traces: comet cursor
6:30 PM: Quarantining All Traces: screensavers
6:30 PM: Quarantining All Traces: starware.com hijack
6:30 PM: Quarantining All Traces: winantispyware 2005
6:31 PM: Quarantining All Traces: centrport net cookie
6:31 PM: Quarantining All Traces: nextag cookie
6:31 PM: Quarantining All Traces: overture cookie
6:31 PM: Quarantining All Traces: reliablestats cookie
6:31 PM: Quarantining All Traces: tribalfusion cookie
6:32 PM: Removal process completed. Elapsed time 00:01:50
********
5:54 PM: | Start of Session, Saturday, October 29, 2005 |
5:54 PM: Spy Sweeper started
5:54 PM: Sweep initiated using definitions version 564
5:54 PM: Starting Memory Sweep
5:58 PM: Memory Sweep Complete, Elapsed Time: 00:03:29
5:58 PM: Starting Registry Sweep
5:58 PM: Found Adware: screensavers
5:58 PM: HKCR\clsid\{722d2939-a14a-41a9-9eac-ab8f4e295819}\ (14 subtraces) (ID = 140550)
5:58 PM: HKCR\clsid\{88d758a3-d33b-45fd-91e3-67749b4057fa}\ (14 subtraces) (ID = 140551)
5:58 PM: HKCR\interface\{760aca60-79c3-4875-9d19-b14a5b3fea77}\ (8 subtraces) (ID = 140552)
5:58 PM: HKCR\interface\{883ea659-ed80-46f9-9ed2-83327f67789f}\ (8 subtraces) (ID = 140553)
5:58 PM: HKCR\interface\{b64c73d7-459e-4816-91f9-1348f8e36984}\ (8 subtraces) (ID = 140554)
5:58 PM: HKLM\software\classes\clsid\{722d2939-a14a-41a9-9eac-ab8f4e295819}\ (14 subtraces) (ID = 140555)
5:58 PM: HKLM\software\classes\clsid\{88d758a3-d33b-45fd-91e3-67749b4057fa}\ (14 subtraces) (ID = 140556)
5:58 PM: HKLM\software\classes\interface\{760aca60-79c3-4875-9d19-b14a5b3fea77}\ (8 subtraces) (ID = 140557)
5:58 PM: HKLM\software\classes\interface\{883ea659-ed80-46f9-9ed2-83327f67789f}\ (8 subtraces) (ID = 140558)
5:58 PM: HKLM\software\classes\interface\{b64c73d7-459e-4816-91f9-1348f8e36984}\ (8 subtraces) (ID = 140559)
5:58 PM: HKLM\software\classes\screensaversinstaller.installer.1\ (3 subtraces) (ID = 140560)
5:58 PM: HKLM\software\classes\screensaversinstaller.installer\ (5 subtraces) (ID = 140561)
5:58 PM: HKLM\software\classes\screensaversinstaller.sinstaller.1\ (3 subtraces) (ID = 140562)
5:58 PM: HKLM\software\classes\screensaversinstaller.sinstaller.1\clsid\ (1 subtraces) (ID = 140563)
5:58 PM: HKLM\software\classes\screensaversinstaller.sinstaller\ (5 subtraces) (ID = 140564)
5:58 PM: HKLM\software\classes\typelib\{0ab5b0d8-2b74-4c1c-8fa4-e52550b8b45b}\ (9 subtraces) (ID = 140565)
5:58 PM: HKLM\software\microsoft\windows\currentversion\uninstall\screensaversinstaller\ (2 subtraces) (ID = 140568)
5:58 PM: HKLM\software\screensavers.com\ (14 subtraces) (ID = 140569)
5:58 PM: HKCR\screensaversinstaller.installer.1\ (3 subtraces) (ID = 140570)
5:58 PM: HKCR\screensaversinstaller.installer\ (5 subtraces) (ID = 140571)
5:58 PM: HKCR\screensaversinstaller.sinstaller.1\ (3 subtraces) (ID = 140572)
5:58 PM: HKCR\screensaversinstaller.sinstaller.1\clsid\ (1 subtraces) (ID = 140573)
5:58 PM: HKCR\screensaversinstaller.sinstaller\ (5 subtraces) (ID = 140574)
5:58 PM: HKCR\typelib\{0ab5b0d8-2b74-4c1c-8fa4-e52550b8b45b}\ (9 subtraces) (ID = 140575)
5:58 PM: Found Adware: starware.com hijack
5:58 PM: HKLM\software\microsoft\internet explorer\search\ || searchassistant (ID = 142868)
5:58 PM: Registry Sweep Complete, Elapsed Time:00:00:22
5:58 PM: Starting Cookie Sweep
5:58 PM: Found Spy Cookie: centrport net cookie
5:58 PM: april@centrport[1].txt (ID = 2374)
5:58 PM: Found Spy Cookie: nextag cookie
5:58 PM: april@nextag[2].txt (ID = 5014)
5:58 PM: Found Spy Cookie: overture cookie
5:58 PM: [email protected][1].txt (ID = 3106)
5:58 PM: Found Spy Cookie: reliablestats cookie
5:58 PM: [email protected][1].txt (ID = 3254)
5:58 PM: Found Spy Cookie: tribalfusion cookie
5:58 PM: april@tribalfusion[2].txt (ID = 3589)
5:58 PM: Cookie Sweep Complete, Elapsed Time: 00:00:00
5:58 PM: Starting File Sweep
5:58 PM: c:\program files\screensavers.com (10 subtraces) (ID = -2147480365)
5:59 PM: siuninst.exe.tcf (ID = 74757)
6:06 PM: Found Adware: comet cursor
6:06 PM: cc_43.inf (ID = 53469)
6:06 PM: inst43.exe (ID = 53579)
6:07 PM: swpstart.exe (ID = 74759)
6:11 PM: Found Adware: winantispyware 2005
6:11 PM: winfixer2005setup.exe (ID = 162518)
6:12 PM: setup.exe (ID = 162517)
6:12 PM: File Sweep Complete, Elapsed Time: 00:13:59
6:12 PM: Full Sweep has completed. Elapsed time 00:17:57
6:12 PM: Traces Found: 219
6:14 PM: | End of Session, Saturday, October 29, 2005 |
********
5:53 PM: | Start of Session, Saturday, October 29, 2005 |
5:53 PM: Spy Sweeper started
5:54 PM: Your spyware definitions have been updated.
5:54 PM: | End of Session, Saturday, October 29, 2005 |

[april2sweet]

accidentally ran spy sweeper twice as you can tell from the logs above

[tampabelle]

Hi,

Do you have any issues with your PC now ???

[april2sweet]

Just same stuff...takes Nortan Anti-Virus about 4 minutes to enable...says at beginning Nortan and Firewall disabled. I could probably live with this though....

My main concern: How do I know for sure that my computer is free from WinFixer and that it is safe for me to check accounts? I have not been using my computer to check any e-mails or bank statements as I am unsure if my login info is safe.

Also, do you recommend any anti-virus/anti-spyware/malware/trojan, etc programs to get after I am sure my computer is clean? All I have is Nortan Anti-Virus.

Thanks so much for the help. Can't wait to be able to check my e-mail again!!!

[tampabelle]

Hi,

Your PC is clean of infections.

You can check your email and access your bank accounts without any problems.

BTW, have you noticed any unknown entries in your bank account statement ?? Chances are no. Winfixer is a campaign by a company to make money by promoting their products (however deplorable you and I may consider). I havent heard of any case where user information was collected and used by the presence of this particular infection.

Lets see if we can speed up your PC.


Delete the following programs and the associated folders, which you downloaded during the cleaning up process -


Please uninstall Spy Sweeper as it is a trial product with limited trial period.


We can disable Ewido from running at startup. Conflicts can arise between multiple anti-virus programs and can severely hamper the performance of the PC.


Click on Start ---> Run. Type Services.msc and hit enter. Locate the item - ewido security suite control. Right click on it and then click on properties. In the Startup Type choose the option Disable. Similarly disable the service - ewido security suite guard. Close the window.


You can use Ewido whenever you want to scan your PC by manually running it. Please make sure that you get the updates for Ewido before scanning with it each time.



Run Hijack This and click on scan. The following items need to be fixed -

O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe"
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"

Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.

This will not delete the programs from your PC. This will only disable the programs from running at Start up and result in a faster PC. You can always run the programs manually by using the respective exe files or the shortcuts.

After this, please visit Windows security and critical updates and get all the updates and patches and install them on your PC.


Since your PC is currently clean, create a system restore point. A system restore would enable you to revert to the settings on the PC when the restore point was created. It is also a good idea to flush all earlier system restore points which may be containing infected files.

Click on Start ---> Help and Support.

Under Help and Support Resources, click on System Restore. Click on "create a restore point". Click on Next and follow the instructions to create the system restore point.


Now Click on start ---> Run. Type in - cleanmgr - and hit enter. In the window which opens, it will ask you to choose your default drive (most likely C:\). Click on OK. It will scan your hard disks for cleaning up and may take a couple of minutes. Be patient.

After the scan is complete, click on "More Options" tab. Click on cleanup button in the System Restore section. Click on Yes when you are prompted - Are you sure you want to delete all but the most recent restore point?

Click on OK and exit Disk Cleanup.


Reboot the PC and post a fresh HJT log. Also let me know if your PC is faster and whether Norton loads up faster now.

[april2sweet]

Great! My Nortan takes about a minute to load up which is a lot better than before! I'm so glad to know that I can check my emails--thanks for the reassurance about WinFixer.

How often should I do a disk clean up to the restore point? Also, what does it mean to defrag your computer and how often should that be done?

Here is my new Hijack this log...thanks so much for the help!!!!

Logfile of HijackThis v1.99.1
Scan saved at 12:52:57 PM, on 11/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\April\Application Data\Mozilla\Profiles\default\2jue1wim.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [THGuard] "C:\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O18 - Filter: application/xhtml+xml - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files\Design Science\MathPlayer\MathMLMimer.dll
O18 - Filter: text/xml; charset=iso-8859-1 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files\Design Science\MathPlayer\MathMLMimer.dll
O18 - Filter: text/xml; charset=utf-8 - {32F66A26-7614-11D4-BD11-00104BD3F987} - C:\Program Files\Design Science\MathPlayer\MathMLMimer.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

[tampabelle]

Hi,


1) Do not do system restore on a regular basis !!!!!!! System Restore is a facility whereby Windows stores various settings, the action triggered by specified events like installation of a program etc. In case something goes wrong with the installation of a program, system restore can be used to revert the settings to before the problems began. Usually, when the PC gets infected, the infections also get saved in system restore. Thats the reason why I had you clean up your System Restore. In case you had used system restore in future, you could have activated the infections again !!!!!!!!

Please do not clean up / flush out system restore popints without a specific reason. If in doubt, ask an expert.

2) For more info on defragmentation read this page.

Defragmentation should be done depending on the turnover of files on your PC. If you save and delete files (and that too big files like audio / video files etc.) on a regular basis then it should be done about once a month. If not it can be more infrequent.

[tampabelle]

Hi,


CONGRATULATIONS !!!!!!!!!!! Your PC is clean now



I would recommend the following steps to keep your PC clean -

PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also use the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.

Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.

Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm

Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.

Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.

Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.

Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is CleanUp.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.


Go ahead and enjoy a clean PC !!!!!!!!!!!!!

[tampabelle]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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