[jonnymay]

Hello,

I am connecting via a wireless cable router with a wireless card.

My computer had been working fine for about two months.

I turned the computer on the internet would not work. The network is connected with excellent strength.

I'm not sure what has caused this change. I did install an update 'subscription services' for Norton a few days ago.

The hardware is also installed okay. The problem seems to be that the activity is okay with sent, but is not receiving anything. (These are packets).

None of the other computers in the house are having this problem. However, on the activity window on my friend's computer, his is coming up with 'bytes' as opposed to 'packets'. His are working fine. I don't know if this is significant.

If you could help me I would be most appreciative.

Thank you,
Jonny May

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Go to Start>Run, type in cmd, hit OK, in the windows type in ipconfig /all, hit Enter. After the configuration is loaded, hit

alt +Printscreen

paste the image into and editor such as Paint, save it and post it as an attachment to your next post.

[Tyger]

Go to Start>Run, type in cmd, hit OK, in the windows type in ipconfig /all, hit Enter. After the configuration is loaded, hit

alt +Printscreen

paste the image into and editor such as Paint, save it and post it as an attachment to your next post.

[jonnymay]

Thanks very much for your help.

The site seems to be giving me some problems with the attachement. Here is the info:

Host name: jonathanpc
Primary Dns Suffix
Node Type: Unknown
IP Routing Enabled: No
WINS Proxy Enabled: No

Ethernet adapter Wireless Network Connection 3:

Connection-specific DNS Suffix:
Description: Realtek RTL8180 Wireless LAN (Mini-) PCI NIC
Physical Address: 00-02-72-74-E0-7E
Dhcp Enabled: Yes
Autoconfigaration Enabled: Yes
IP Address: 192.168.1.102
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Server: 192.168.1.1
DNS Servers: 194.168.4.100
194.168.8.100
Lease Obtained: 24/10/2005
Lease Expires: 25/10/05

[Tyger]

So your connection to the router seems good. I would say go through Norton with a fine toothed comb and see if you find anything. If that doesn't work go to the router Setup page and see if there is anything different among the computer. the router Setup will have several pages, and can probably accessed here

http://192.168.1.1

[jonnymay]

Hi,

I have been through Norton and cannot find anything. I have tried disabling it and disabling it before Windows restarts but nothing.

I will check the router thing later when i get the password off my housemate.

Otherwise, do you think it's worth uninstalling Norton and seeing if it works then?

Thanks for your continued help,
Jonny

[Tyger]

No, just disable Norton for tests. Do you have any other firewalls that might be blocking?

[jonnymay]

Hi there,

It seems to be fixed.

My housemate just re-freshed the settings on the router.

Thanks for all you help.

Jonny May.