[shampton2]

Hey there. I don't know if there's something wrong with my OS or if I have a virus, but whenever I try to view the files in this one particular folder (via My Computer), the window just locks up and will not show anything in the folder. I am able to browse the other folders all day long, but the second I go to that folder, everything ceases. I scanned and re-scanned my computer for viruses, and made sure my virus database was up to date; the same thing with Spybot S&D, Ad-Aware, and ran Registry Mechanic 5. Also ran CleanUp! and CCleaner. Right after I try to open that folder, I can tell my computer is doing something and it gets really slow.

Do I have some unknown virus or spyware? Any advice would be most gratefully appreciated.

Also, in all of my programs, the individual menu items are always selected. Sometimes only after I click them, but sometimes whenever I open the program they just show up like that.

Thanks,
Summarah

Edited by shampton2, 24 October 2005 - 03:10 PM.

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This is a list of steps you can run through to help with this

You can check for an improvement after running sfc /scannow then after each step until you have run through them all, if necessary


Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type prefetch then press enter, click edit then select all, right click any file, click delete, confirm delete then reboot

Click start then run, type sfc /scannow then press enter, you need the XP CD and get a blue progress bar, after the bar goes, reboot.

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

This will take an hour, it will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

When it gets to the desktop, the system files and the hard drive will be as they should

If no change

Please go here to repair your operating system

Repair XP

If you are unable to run Repair XP

Alternate XP Repair Guide

Use the last one - Windows Installation CD to repair the current installation, which uses a slightly different method

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running the repair it will be necessary to install all Windows Updates

If no change

Please go here: Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

If you are unable to run any of the programmes, ask for advice in the Malware Forum

[Retired Tech]

This is a list of steps you can run through to help with this

You can check for an improvement after running sfc /scannow then after each step until you have run through them all, if necessary


Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type prefetch then press enter, click edit then select all, right click any file, click delete, confirm delete then reboot

Click start then run, type sfc /scannow then press enter, you need the XP CD and get a blue progress bar, after the bar goes, reboot.

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

This will take an hour, it will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

When it gets to the desktop, the system files and the hard drive will be as they should

If no change

Please go here to repair your operating system

Repair XP

If you are unable to run Repair XP

Alternate XP Repair Guide

Use the last one - Windows Installation CD to repair the current installation, which uses a slightly different method

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running the repair it will be necessary to install all Windows Updates

If no change

Please go here: Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

If you are unable to run any of the programmes, ask for advice in the Malware Forum