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frozen taskbar, please help


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#1
redghost

redghost

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Hey everyone

I'm currently using windows xp, and I'm experiencing a problem, and would appreciate it if anyone could help me out. After signing onto windows xp my taskbar and desktop is completely frozen. I can't access my start menu or anything else. Also I tried booting in safe mode, but same problem. I can't execute any programs, Iím completely stuck. Does anyone have any solution?


Thanks

Kevin


p.s. I'm currently on another computer
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#2
Retired Tech

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Please go here to repair your operating system

Repair XP

If you are unable to run Repair XP

Alternate XP Repair Guide

Use the last one - Windows Installation CD to repair the current installation, which uses a slightly different method

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running the repair it will be necessary to install all Windows Updates
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#3
redghost

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Tried the system repair but didn't work. still frozen. anyone got any other dieaS?
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#4
gerryf

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had you tried loading LAST KNOWN GOOD CONFIGURATION from the same menu as SAFE MODE?

If you can access the start menu and startusing boot logging, you could then use the command line to copy

c:\windows\Ntbtlog.txt

to a floppy and read it to see where it's hanging.
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