[sallu]

i have attached a picture of an icon that just appeared on my desktop somehow a few days ago, and when i try to delete it an error comes, that error is also in the picture, please let me know how i can get rid of this icon, i cannot even hide it or move it.

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Try this using a windows backgound picture

[Retired Tech]

Try this using a windows backgound picture

[sallu]

i dont understand wht u mean by that, but if u mean changing the desktop background to a windows background then deleting, i just tried that right now, i still get the same message. did i understand u correctly or did i just embarass myself. lol.

[Retired Tech]

No you got it right

Click start then run, type msconfig then press enter, click start up to look for anything similar to ca4py5vw, if it is there, remove the tick(s), click apply then reboot to see if you can remove it

[sallu]

the following is all i have in startup

[Retired Tech]

Use search, including hidden and system files to look for CA etc, try to remove those, send them to the recycle bin, leave them there, reboot the PC if they go, if not try to get a clue as to the programme they are from

[Retired Tech]

Click start then run, type regedit then press enter

Expand HKEY_Local_Machine then go to

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace If it's there, delete it.


All my own work