I'm having trouble using my mic for my computer (running on windows XP). The headphones work but the mic does not. I've been getting extremely frustrated with not having a voice when speaking with my wonderful mother on MSN. She does all the talking and I just listen & type!
Apparently it SHOULD work on my system since the jack where you plug it in are all there. I've followed all the troubleshooting instructions via e-mail with the mic manufacturer and still haven't any luck. Below I've listed the instructions I've tried so far.
Go to start/programs/access/entertainment/open volume control & make sure nothing is muted and your vols are up 3/4 of the way.
Then go to options/properties and when it opens playback will be selected so look down below in the boxed area "show the following volume controls" and see if mic is selected if so, then unselect it.
Then select recording under playback and now look down below and see if mic is checked off if so, then select ok at the bottom of the page.
In the next window (recording) find the mic column with balance underneath and make sure the volume is up. If you have a box that says "select" next to it, make sure it is checked off.
There was also some info on some "advanced" settings. The "Advanced Controls" are greyed out from the Options menu in volume/recording control.
[color=#33CCFF]Now look down below and if you see the word "advanced" please select it. If not, then go to options/adavanced controls and now see if it appears, if not then close the window you are finished here. Otherwise, select it then it will put you into the (advanced recording) window.
In this window it will say something about "tone controls" above and usually they are grayed out but look down below and see if you have 1 mic boost, if so then select it. If you hear feedback from your speakers then unselect it. If you don't have it that's ok.
Also, check to see if you have "alternative mic or mic 2 to select". If so, then make sure they are not selected this may imply you have a built in mic and you need to consult with the software tech for further instructions.
Note: If you have AGC selected turn it off, most of the time this is the cause of way your mic will not work. I do not know what it means you may want to consult with the software tech to find out.
Then close the window you are finished here.