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XP Home I can't access from the control panel


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#1
nickyboy1

nickyboy1

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From the control panel I click on user account and get a send to microsoft an error report, and the after sending back to the control panel :tazz: Any Ideas :)
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#2
Retired Tech

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Specifically to this, you should only need to run sfc /scannow to deal with the problem

This is a list of steps you can run through to help with this

You can check for an improvement after running
sfc /scannow then after each step until you have run through them all, if necessary


Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type prefetch then press enter, click edit then select all, all the files in the folder will now be highlighted, right click any file, click delete, a box will appear asking if you want to delete all the files, confirm the delete then reboot

Open the CD ROM Drive used to install Windows, insert the XP CD but leave the drawer open. Click start then run, type sfc /scannow then press enter, then close the CD ROM Drive drawer, You will get a blue progress bar, after the bar goes, reboot. This will check for and replace missing or corrupt system files.

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

This will take an hour, it will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this.

When it gets to the desktop, the system files and the hard drive will be as they should

If no change

Please go here to repair your operating system

Repair XP

If you are unable to run Repair XP

Alternate XP Repair Guide

Use the last one - Windows Installation CD to repair the current installation, which uses a slightly different method

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

After running the repair it will be necessary to install all Windows Updates
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