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Shutting down problem


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#1
chinofeliz

chinofeliz

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Hi everyone. Sometimes my computer wouldn't let me shut down the machine. I go Start->Turn off Computer click on Turn Off but nothing happened. Neither did the Log Off or Restart command works, anyone know how to fix it? Cheers

Thank You for your honesty about your version of Windows

Geeks To Go are unable to help anyone who does not have genuine software installed


http://www.geekstogo...ndpost&p=426027

Edited by Keith, 28 October 2005 - 07:05 AM.

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#2
computerwiz12890

computerwiz12890

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Hello.

More info would be appreciated: Does your computer freeze when you try to turn it off? Does it give an error message? Has it worked properly before, or has it always given this problem from time to time? Do you have an anti-virus software, if so what is it? Do you have anti-spyware software, if so what is it? How old is your computer?

I've looked at your profile and seen your specs. I assume you've upgraded to XP from a different Operating System, right?
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#3
chinofeliz

chinofeliz

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XP SP2
NOD32
Ad-Aware
Laptop 2 years old
Never happened before...

Cheers
(Sorry I'm in a rush to get to uni:)
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#4
computerwiz12890

computerwiz12890

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I see. You may have malware problems. Please follow all the directions at the following address:

http://www.geekstogo...?showtopic=2852

If you still have the problem when you get to step 5, start a new topic in the Malware Forum to make sure you are clean. If the problem still persists after getting a clean bill of health from an expert, report back here. If after getting cleanned, your problem is solved, let me know. I always like to know the results. :tazz:
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