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#1
dpends

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My Problems are in Safe Mode.
1st spyware sheriff has infected my computer. I have been to the Malware removal forum and received the instructions on how to begin to deal with the problem BUT part of that involves going into Safe Mode and performing various functions. One requires moving a piece of software from cd or usb-stick to the computer and starting it. Then Hijackthis ...
But in Safe Mode the system will NOT allow use of the start button (hour glass recycles for hours).
Second, if I try to use New Task in the applications/process (end program area) I can get there, but cannot seem to copy anything even though I get to the point of listing the file and hitting ok.
This seems to be as much a Windows problem as a spysheriff problem. Can anyone help me with this aspect of the issue?????????????
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#2
wannabe1

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Hi dpends...

Try this REPAIR to your installation of XP. This procedure will not damage or change your current files or settings...it will just repair or replace damaged system files. You will be asked for your Installation CD and may be asked for your product key. Follow the instructions carefully...print them out if you can. Note: This option is not always available on OEM Recovery Cd's

wannabe1
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#3
dpends

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I tried "reinstalling windows (ie cd boot) and all that eventually came up was "File setupdd.ss could not lbe loaded. error code 14. Setup cannot continue. I could find no way to get to repair.
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#4
dpends

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tried cd windows set up boot again and now got this error: txtsetup.sif is corrupt or missing status 12800. Setup cannot continue.
Have I reached a reformat situation/
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#5
wannabe1

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Not quite yet...

Boot into Normal Mode.

Click Start then Run...type sfc /scannow (Note the space between sfc and /) and press "Enter". You will be asked for your installation cd, so have it handy. Wait for the scan to finish (this might take up to an hour). When it's finished, click Start then Run...type chkdsk /r /f (Again...note the spaces) and reboot when prompted (type Y and press Enter). This will run on boot-up so restart will take a while...be patient.

wannabe1
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#6
dpends

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Have started the processes and will post back when some/any progress is made.
So far "Thanks" This has been 3 days from [bleep]. But I am learning a lot in the process.
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