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winfixer2005 and other problems? [RESOLVED]


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#16
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
A. Download, install, update, configure, and run Ad-Aware SE Personal 1.06.
  • Download Ad-Aware SE Personal 1.06:
  • Install Ad-Aware SE Personal 1.06:
    • Double-click on aawsepersonal.exe to install the program.
    • Follow the default settings for installation.
    • After the program has finished installing uncheck the "Perform a full system scan now", "Update definition file now", and "Open the help file now" boxes.
  • Update Ad-Aware SE Personal 1.06:
    • Double-click the Ad-Aware SE Personal icon on your desktop.
    • Click "Check for updates now" then click "Connect".
    • It will check for any updates. If any are found click "OK" to download and install the updates. Once it has finished click "Finish".
  • Configure Ad-Aware SE Personal 1.06:
    • Click on the Gear button at the top of the window.
    • Click "General" on the left hand side to display the General Settings box.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
        • "Automatically save logfile"
        • "Automatically quarantine objects prior to removal"
        • "Safe Mode (always request confirmation)"
        • "Prompt to update outdated definitions" - change to 7 days from the default 14.
    • Click "Scanning" on the left hand side to display the Scan Settings box.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
      • "Scan within archives"
      • "Select drives & folders to scan" - select your hard drive(s).
      • "Scan active processes"
      • "Scan registry"
      • "Deep-scan registry"
      • "Scan my IE favorites for banned URLs"
      • "Scan my Hosts file"
    • Click "Advanced" on the left hand side to display the Advanced Settings box.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
      • "Move deleted files to Recycle Bin"
      • "Include additional object information"
      • "Include negligible objects information"
      • "Include environment information"
    • Click "Defaults" on the left hand side to display the Default Settings box.
      • Make sure these items have your preferred settings in them.:
      • "Default homepage"
      • "Default searchpage"
    • Click "Tweak" on the left hand side to display the Tweak Settings box.
      • Click the + (plus) sign next to the Log Files section. This will expand the section.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
        • "Include basic Ad-Aware settings in log file"
        • "Include additional Ad-Aware settings in log file"
        • "Include reference summary in log file"
        • "Include alternate data stream details in log file"
      • Click the + (plus) sign next to the Scanning Engine section. This will expand the section.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
        • "Unload recognized processes & modules during scan"
        • "Scan registry for all users instead of current user only"
        • "Obtain command line of scanned processes"
      • Click the + (plus) sign next to the Cleaning Engine section. This will expand the section.
      • Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark in it.:
        • "Always try to unload modules before deletion"
        • "During removal, unload Explorer and IE if necessary"
        • "Let Windows remove files in use at next reboot"
        • "Delete quarantined objects after restoring"
    • Once you are done with these settings, click "Proceed" to save them.
    • This will take you back to the main screen.
  • Run Ad-Aware SE Personal 1.06:
    • Click the "Start" button.
    • Uncheck the "Search for negligible risk entries" entry.
    • Choose the "Use custom scanning options" scan mode.
    • Click the "Next" button.
    • Ad-Aware will begin to scan for malware residing on your computer.
    • Allow the scan to finish.
    • Right-click on any entry in the list and click "Select All" to select the whole list.
    • Click "Next" and choose "OK" at the prompt to quarantine and remove the objects.

B. Update Ewido definitions, and run Ewido in Safe Mode. Produce a log

C. Reboot your system

D. Post Ewido log please and a fresh HJT log for review

Regards,

Trevuren

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#17
shaun wyatt

shaun wyatt

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-Logfile of HijackThis v1.99.1
Scan saved at 10:29:42, on 30/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\csrss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\windows\Explorer.EXE
C:\WINDOWS\system32\USBIcon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0H2.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\windows\System32\locator.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\windows\System32\svchost.exe
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\UAService7.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.blueyonder.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0...S01?FORM=TOOLBR
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\system32\smiehlp.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [MCI USB Icon] C:\WINDOWS\system32\USBIcon.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0H2.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB002" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SpeedUpMyPC] C:\Program Files\LIUtilities\SpeedUpMyPC\SpeedUpMyPC.exe traybar
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\SYSTEM~1\MemCheck.exe
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKCU\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0H2.EXE /P30 "EPSON Stylus Photo R200 Series" /M "Stylus Photo R200" /EF "HKCU"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\windows\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\windows\system32\msjava.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay10...es/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.c.../cpcScanner.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ol_v1-0-3-0.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~2\msgrapp.dll" (file missing)
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\windows\system32\nvsvc32.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: SystemSuite Task Manager - Avanquest Publishing USA, Inc. - C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

--------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:21:31, 30/10/2005
+ Report-Checksum: 9542D72A

+ Scan result:

:mozilla.10:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.12:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.14:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.19:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.20:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Serving-sys : Cleaned with backup
:mozilla.60:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.61:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.62:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.63:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.64:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.66:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.70:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.71:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.72:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.74:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.75:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.77:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.78:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.79:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.80:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Liveperson : Cleaned with backup
:mozilla.89:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.90:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.92:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.93:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.94:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.155:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.156:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.157:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.158:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.159:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.160:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.165:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.166:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.172:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Com : Cleaned with backup
:mozilla.173:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Com : Cleaned with backup
:mozilla.176:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.177:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.178:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.179:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.180:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.185:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
:mozilla.227:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Com : Cleaned with backup
:mozilla.228:C:\Documents and Settings\jordan ethan\Application Data\Mozilla\Firefox\Profiles\default.fzv\cookies.txt -> Spyware.Cookie.Com : Cleaned with backup

Thanks again
Shaun
  • 0

#18
Trevuren

Trevuren

    Old Dog

  • Retired Staff
  • 18,699 posts
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.
  • First we need to make all files and folders VISIBLE:
    • Go to start>control panel>folder options>view (tab)
    • Choose to "show hidden files and folders,"
    • Uncheck the "hide protected operating system files" and the "hide extensions for know file types" boxes.
    • Close the window with ok
  • Please RUN HijackThis.
    . Click the SCAN button to produce a log.

  • Place a check mark beside each one of the following items:

    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~2\msgrapp.dll" (file missing)


  • Now with all the items selected, and all windows closed except for HJT, delete them by clicking the FIX checked button. Close the HijackThis window.

  • Reboot Your System in Safe Mode

    How to use the F8 method to Start Your Computer in Safe Mode

    • Restart the computer.
    • As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
    • Use the arrow keys to select the Safe mode menu item
    • Press Enter.
  • Using Windows Explorer, locate the following files/folders, and DELETE them (if they are present):

    C:\PROGRA~1\MSNMES~2\msgrapp.dll
  • Exit Explorer, and REBOOT BACK INTO NORMAL MODE

  • Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everything looks now.
Regards,

Trevuren

  • 0

#19
shaun wyatt

shaun wyatt

    Member

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Sorry i am late replying i have been out all day


Scan saved at 21:04:56, on 30/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\csrss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\windows\Explorer.EXE
C:\WINDOWS\system32\USBIcon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0H2.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\windows\System32\locator.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\windows\System32\svchost.exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\UAService7.exe
C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.blueyonder.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.co.uk/0...S01?FORM=TOOLBR
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\system32\smiehlp.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [MCI USB Icon] C:\WINDOWS\system32\USBIcon.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0H2.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB002" /M "Stylus Photo R200"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SpeedUpMyPC] C:\Program Files\LIUtilities\SpeedUpMyPC\SpeedUpMyPC.exe traybar
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\SYSTEM~1\MemCheck.exe
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKCU\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0H2.EXE /P30 "EPSON Stylus Photo R200 Series" /M "Stylus Photo R200" /EF "HKCU"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\windows\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\windows\system32\msjava.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay10...es/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.c.../cpcScanner.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ol_v1-0-3-0.cab
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\windows\system32\nvsvc32.exe
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: SystemSuite Task Manager - Avanquest Publishing USA, Inc. - C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
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#20
Trevuren

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Your log looks good. If you have no more malware-related problems that you are aware of, just give me the OK and we can start the final but essential cleanup procedures.

Trevuren
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#21
shaun wyatt

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Things seem to to be running great
Thanks shaun
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#22
Trevuren

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Congratulations, your log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Re-hide your System Files and Folders to prevent any future accidents.

Reconfigure Windows XP to hide hidden files:
  • Click Start. Open My Computer.
  • Select the Tools menu and click Folder Options. Select the View Tab.
  • Under the Hidden files and folders heading deselect "Show hidden files and folders".
  • Check the "Hide protected operating system files (recommended)" option.
  • Click Yes to confirm. Click OK.
2. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE
  • Right-click "My Computer", and then left click "Properties".
  • Left click on "System Restore Tab"
  • Check box beside "Turn Off System Restore"
  • Left click on "Apply"
TO ENABLE SYSTEM RESTORE
  • Remove check mark from "Turn Off System Restore"
  • Click on "Apply"
Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren

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#23
shaun wyatt

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Thank you very much Trevuren for all your help and prompt replies, i will try and look after my pc a lot better in the future
Thanks again
Shaun
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#24
Trevuren

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My Pleasure Shaun


Trevuren

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#25
Trevuren

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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