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Malware/Virus/Spyware Removal Efforts Still Fail in WinXP-SP2


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#16
coachwife6

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Should I maybe turn on Window's Firewall feature in the interim?


Yes. :tazz:

When uninstalling Norton, do I do it thru Control Panel's Add/Remove Programs?


Yes
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#17
Stretch

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CoachWife6,

Ok, I've done the following items from last reply:
- installed AVG 7.1.362 and latest virus releases thru today.
- uninstalled Norton AV and Int Sec (via Control Panel's Add/Remove only - couldn't find any uninstall apps in Norton program group, nor did I use any special uninstall applications - I've heard the standard Windows Remove Program is not adequate for full removal of Norton AV, but I leave that to you to decide...).
- ran a full AVG system scan, no viruses detected (wow that took a long time!).
- Turned on Windows Firewall and set up exceptions for AVG, but I could not find avgemc.exe in AVG's program group to add to the exceptions (I did get the other three).

Other Notes,

- My Ewido trial has expired since starting this venture - it does not currently load now until I register it. Just bringing to your attention should it matter.

- Spybot and Tea-timer is still off.

- I also took the liberty to uninstall CounterSpy for the time being.

Thanks again,

Stretch-
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#18
coachwife6

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Please give me a new hijack this log and a new silent runners log. A lot of time has elapsed.
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#19
Stretch

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CoachWife6,

Here is a current HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 9:05:44 AM, on 11/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Expertcity\GoToMyPC\g2svc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Expertcity\GoToMyPC\g2comm.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Expertcity\GoToMyPC\g2pre.exe
C:\Program Files\Expertcity\GoToMyPC\g2tray.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Software602\PrintPack\PrnPack.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\WinFax\WFXSWTCH.exe
C:\WINDOWS\system32\wfxsnt40.exe
C:\PROGRA~1\eCopy\Desktop\PCLprint\mrmlnc32.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\System32\1XConfig.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Express ClickYes\ClickYes.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Adobe\Acrobat 6.0\Acrobat\Acrobat.exe
C:\WINDOWS\System32\WISPTIS.EXE
C:\Program Files\HFXP\hfxp.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\COMMON~1\MICROS~1\Msinfo\OFFPROV.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
C:\ES Trent Operations\Internet Downloads + Copies of Application CDs\Anti Spyware Virus Adware System Clean Utils Fixes Etc\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.weather.c...tml?locid=08610
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [PrintPack dispatcher] "C:\Program Files\Software602\PrintPack\PrnPack.exe" /server
O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [GoToMyPC] C:\Program Files\Expertcity\GoToMyPC\g2svc.exe -logon
O4 - HKLM\..\Run: [eCopy Desktop Printer Service] C:\PROGRA~1\eCopy\Desktop\PCLprint\mrmlnc32.exe
O4 - HKLM\..\Run: [eCopy Desktop Inbox Monitor] C:\PROGRA~1\eCopy\Desktop\Bin\INBOXM~1.EXE -run
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Express ClickYes] C:\Program Files\Express ClickYes\ClickYes.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Dell\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Print2PDF - {5B7027AD-AA6D-40df-8F56-9560F277D2A5} - C:\WINDOWS\System32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2PDF - {5B7027AD-AA6D-40df-8F56-9560F277D2A5} - C:\WINDOWS\System32\Print602.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Print2Mail - {A156A7A7-14A2-4282-B487-8E25AB68D608} - C:\WINDOWS\System32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2Mail - {A156A7A7-14A2-4282-B487-8E25AB68D608} - C:\WINDOWS\System32\Print602.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmat...enWebRadio.html (file missing)
O9 - Extra button: Print2Picture - {F242786D-E1AE-49e7-BD01-E1ABCA405241} - C:\WINDOWS\System32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2Picture - {F242786D-E1AE-49e7-BD01-E1ABCA405241} - C:\WINDOWS\System32\Print602.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .tif: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} -
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1130196623202
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.4.2_03) -
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} (Java Plug-in 1.4.2_03) -
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\System32\btxppanel.dll
O20 - Winlogon Notify: GoToMyPC - C:\WINDOWS\SYSTEM32\G2WinLogon.dll
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: GoToMyPC - Unknown owner - C:\Program Files\Expertcity\GoToMyPC\g2svc.exe" -service (file missing)
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe



And here is the Silent Runners:

"Silent Runners.vbs", revision 41, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"Express ClickYes" = "C:\Program Files\Express ClickYes\ClickYes.exe" ["ContextMagic.com"]
"DellSupport" = ""C:\Program Files\Dell Support\DSAgnt.exe" /startup" ["Gteko Ltd."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"ATIModeChange" = "Ati2mdxx.exe" ["ATI Technologies, Inc."]
"BCMSMMSG" = "BCMSMMSG.exe" ["Broadcom Corporation"]
"Apoint" = "C:\Program Files\Apoint\Apoint.exe" ["Alps Electric Co., Ltd."]
"dla" = "C:\WINDOWS\system32\dla\tfswctrl.exe" ["Sonic Solutions"]
"UpdateManager" = ""C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r" ["Sonic Solutions"]
"PCMService" = ""C:\Program Files\Dell\Media Experience\PCMService.exe"" ["CyberLink Corp."]
"PrintPack dispatcher" = ""C:\Program Files\Software602\PrintPack\PrnPack.exe" /server" ["Software602 a.s."]
"WFXSwtch" = "C:\PROGRA~1\WinFax\WFXSWTCH.exe" [null data]
"WinFaxAppPortStarter" = "wfxsnt40.exe" [MS]
"GoToMyPC" = "C:\Program Files\Expertcity\GoToMyPC\g2svc.exe -logon" ["Citrix Online"]
"eCopy Desktop Printer Service" = "C:\PROGRA~1\eCopy\Desktop\PCLprint\mrmlnc32.exe" [null data]
"eCopy Desktop Inbox Monitor" = "C:\PROGRA~1\eCopy\Desktop\Bin\INBOXM~1.EXE -run" ["eCopy, Inc."]
"SunJavaUpdateSched" = "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [null data]
"PRONoMgr.exe" = "C:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe" ["Intel® Corporation"]
"MimBoot" = "C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe" ["Musicmatch, Inc."]
"KernelFaultCheck" = "%systemroot%\system32\dumprep 0 -k" [MS]
"DVDLauncher" = ""C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"" ["CyberLink Corp."]
"ATIPTA" = "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" ["ATI Technologies, Inc."]
"THGuard" = ""C:\Program Files\TrojanHunter 4.2\THGuard.exe"" ["Mischel Internet Security"]
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
{5CA3D70E-1895-11CF-8E15-001234567890}\(Default) = "DriveLetterAccess" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
{AE7CD045-E861-484f-8273-0445EE161910}\(Default) = "AcroIEToolbarHelper Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Sonic\RecordNow!\shlext.dll" [null data]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
"{6af09ec9-b429-11d4-a1fb-0090960218cb}" = "My Bluetooth Places"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\btneighborhood.dll" ["WIDCOMM, Inc."]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802}" = "Adobe.Acrobat.ContextMenu"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat Elements\ContextMenu.dll" ["Adobe Systems Inc."]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{02040CD1-EF11-11D5-BC3F-0003473F5BF0}" = "HotShell Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\efax\hotshell.dll" ["eFax.com"]
"{AC1DB655-4F9A-4c39-8AD2-A65324A4C446}" = "Autodesk Drawing Preview"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Autodesk Shared\Thumbnail\AcThumbnail16.dll" ["Autodesk"]
"{36A21736-36C2-4C11-8ACB-D4136F2B57BD}" = "AutoCAD Digital Signatures Icon Overlay Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\AcSignIcon.dll" ["Autodesk"]
"{6DEA92E9-8682-4b6a-97DE-354772FE5727}" = "Autodesk DWF Preview"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Autodesk Shared\Thumbnail\AcDwfThmbPrxy16.dll" ["Autodesk"]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\Audiodev.dll" [MS]
"{7D5C4BDD-B015-4401-8731-1507B87DE297}" = "QBVersionTool"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Intuit\QuickBooks\QBVersionTool.dll" ["TODO: <Company name>"]
"{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}" = "TrojanHunter Menu Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{A213B520-C6C2-11d0-AF9D-008029E1027E}" = "WinFax PRO IShellExecuteHook" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinFax\WfxSeh32.Dll" ["Symantec Corporation"]
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]
INFECTION WARNING! GoToMyPC\DLLName = "G2WinLogon.dll" ["Citrix Online"]
INFECTION WARNING! Sebring\DLLName = "C:\WINDOWS\System32\LgNotify.dll" ["Intel Corporation"]

HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
Adobe.Acrobat.ContextMenu\(Default) = "{D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat Elements\ContextMenu.dll" ["Adobe Systems Inc."]
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
HotShellExt\(Default) = "{02040CD1-EF11-11D5-BC3F-0003473F5BF0}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\efax\hotshell.dll" ["eFax.com"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido\security suite\context.dll" ["ewido networks"]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
TrojanHunter\(Default) = "{EBDF1F20-C829-11D1-8233-FF20AF3E97A9}"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\TROJAN~1.2\contmenu.dll" [null data]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\WINDOWS\dell.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\scrnsave.scr" [MS]


DESKTOP.INI DLL launch in local fixed drive directories:
--------------------------------------------------------

C:\Program Files\Dell\Bluetooth Software\My Bluetooth Places\DESKTOP.INI
[.ShellClassInfo]
CLSID={6af09ec9-b429-11d4-a1fb-0090960218cb}
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\btneighborhood.dll" ["WIDCOMM, Inc."]


Enabled Scheduled Tasks:
------------------------

"Defrag" -> launches: "C:\WINDOWS\SYSTEM32\DFRG.MSC" [null data]
"Disk Cleanup" -> launches: "C:\WINDOWS\SYSTEM32\cleanmgr.exe" [MS]
"ISP signup reminder 1" -> launches: "C:\WINDOWS\System32\OOBE\OOBEBALN.EXE /sys /i /n:1" [MS]
"Spybot - Search & Destroy - Scheduled Task" -> launches: "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe /AUTOCHECK /AUTOFIX /AUTOCLOSE" ["Safer Networking Limited"]
"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 25
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{47833539-D0C5-4125-9FA8-0819E2EAAC93}" = "Adobe PDF" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [null data]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{47833539-D0C5-4125-9FA8-0819E2EAAC93}" = "Adobe PDF" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [null data]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{47833539-D0C5-4125-9FA8-0819E2EAAC93}" = "Adobe PDF" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [null data]

Explorer Bars

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{182EC0BE-5110-49C8-A062-BEB1D02A220B}\ = "Adobe PDF" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll" [null data]

{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\ = "Real.com" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Shdocvw.dll" [MS]

Dormant Explorer Bars in "View, Explorer Bar" menu

HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\ = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\msjava.dll" [file not found]

{5B7027AD-AA6D-40DF-8F56-9560F277D2A5}\
"ButtonText" = "Print2PDF"
"MenuText" = "Print2PDF"
"CLSIDExtension" = "{0f420c1e-9ed6-4da5-8b91-eddde887a1dc}"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Print602.dll" ["Software602 a.s."]

{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"

{A156A7A7-14A2-4282-B487-8E25AB68D608}\
"ButtonText" = "Print2Mail"
"MenuText" = "Print2Mail"
"CLSIDExtension" = "{E2AC7314-3101-4d2b-B4AB-AD381381717F}"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Print602.dll" ["Software602 a.s."]

{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\
"ButtonText" = "Real.com"

{D81CA86B-EF63-42AF-BEE3-4502D9A03C2D}\
"ButtonText" = "MUSICMATCH MX Web Player"
"Script" = "http://wwws.musicmat...nWebRadio.html" [file not found]

{F242786D-E1AE-49E7-BD01-E1ABCA405241}\
"ButtonText" = "Print2Picture"
"MenuText" = "Print2Picture"
"CLSIDExtension" = "{861B46DD-E551-4dab-A464-208F44F7ABEA}"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Print602.dll" ["Software602 a.s."]

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\System32\Ati2evxx.exe" ["ATI Technologies Inc."]
AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe" ["GRISOFT, s.r.o."]
Bluetooth Service, btwdins, "C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe" ["WIDCOMM, Inc."]
ewido security suite control, ewido security suite control, "C:\Program Files\ewido\security suite\ewidoctrl.exe" ["ewido networks"]
GoToMyPC, GoToMyPC, ""C:\Program Files\Expertcity\GoToMyPC\g2svc.exe" -service" ["Citrix Online"]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE"" [MS]
MSSQL$MICROSOFTBCM, MSSQL$MICROSOFTBCM, "C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe -sMICROSOFTBCM" [MS]
RegSrvc, RegSrvc, "C:\WINDOWS\System32\RegSrvc.exe" ["Intel Corporation"]
Spectrum24 Event Monitor, S24EventMonitor, "C:\WINDOWS\System32\S24EvMon.exe" ["Intel Corporation "]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
Adobe PDF Port\Driver = "C:\WINDOWS\system32\AdobePDF.dll" ["Adobe Systems Incorporated."]
BJ Language Monitor2\Driver = "CNBJMON2.DLL" [MS]
Bluetooth Printer Port\Driver = "bthcrp.dll" ["WIDCOMM, Inc."]
Canon BJ Language Monitor BJC-85\Driver = "CNMLM27.DLL" ["CANON INC."]
CPCA Language Monitor2\Driver = "AUCPLMNT.DLL" ["CANON INC."]
eCopy Desktop Port\Driver = "mrsplnt.dll" [null data]
GoToMyPC Port\Driver = "gotomon.dll" ["Citrix Online"]
Microsoft Document Imaging Writer Monitor\Driver = "mdimon.dll" [MS]
Microsoft Shared Fax Monitor\Driver = "FXSMON.DLL" [MS]
Software602 Port Monitor\Driver = "Mon602.dll" ["Software602 a.s."]
WinFax Ports\Driver = "WFXMNT40.DLL" [MS]
WinFax Ports (Photo Quality)\Driver = "WFXMNTHQ.DLL" [MS]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 476 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 32 seconds.
---------- (total run time: 549 seconds)


Thanks again...
  • 0

#20
coachwife6

coachwife6

    SuperStar

  • Retired Staff
  • 11,413 posts
Close all programs and all windows, leaving only HijackThis running. Please disconnect from the internet. Place a check narj against each of the following, making sure you get each one and not any others by mistake:

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)


Click on Fix Checked when finished and exit HijackThis.

Please reboot and post a fresh HijackThis log and we will take another look to see how we did.

Is this your computer or a shared computer?

This program hides files.

C:\Program Files\HFXP\hfxp.exe

What kinds of problems are you still having?
  • 0

#21
Stretch

Stretch

    Member

  • Topic Starter
  • Member
  • PipPip
  • 15 posts
Hello CoachWife6,

Thank you again for continuing with help on this.

I've did the "Fix Checked" on the 4 HJT entries you've instructed. The latest log is below. Answers to your other questions follow the log...

[indent=1]Logfile of HijackThis v1.99.1
Scan saved at 8:48:16 AM, on 11/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Expertcity\GoToMyPC\g2svc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Expertcity\GoToMyPC\g2comm.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Expertcity\GoToMyPC\g2pre.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Expertcity\GoToMyPC\g2tray.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Software602\PrintPack\PrnPack.exe
C:\PROGRA~1\WinFax\WFXSWTCH.exe
C:\WINDOWS\system32\wfxsnt40.exe
C:\PROGRA~1\eCopy\Desktop\PCLprint\mrmlnc32.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\MUSICM~1\MUSICM~2\MMDiag.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Express ClickYes\ClickYes.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\cidaemon.exe
C:\ES Trent Operations\Internet Downloads + Copies of Application CDs\Anti Spyware Virus Adware System Clean Utils Fixes Etc\HiJackThis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.weather.c...tml?locid=08610
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [PrintPack dispatcher] "C:\Program Files\Software602\PrintPack\PrnPack.exe" /server
O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [GoToMyPC] C:\Program Files\Expertcity\GoToMyPC\g2svc.exe -logon
O4 - HKLM\..\Run: [eCopy Desktop Printer Service] C:\PROGRA~1\eCopy\Desktop\PCLprint\mrmlnc32.exe
O4 - HKLM\..\Run: [eCopy Desktop Inbox Monitor] C:\PROGRA~1\eCopy\Desktop\Bin\INBOXM~1.EXE -run
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\PROSetWireless\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~2\mimboot.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Express ClickYes] C:\Program Files\Express ClickYes\ClickYes.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Dell\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Print2PDF - {5B7027AD-AA6D-40df-8F56-9560F277D2A5} - C:\WINDOWS\System32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2PDF - {5B7027AD-AA6D-40df-8F56-9560F277D2A5} - C:\WINDOWS\System32\Print602.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Print2Mail - {A156A7A7-14A2-4282-B487-8E25AB68D608} - C:\WINDOWS\System32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2Mail - {A156A7A7-14A2-4282-B487-8E25AB68D608} - C:\WINDOWS\System32\Print602.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmat...enWebRadio.html (file missing)
O9 - Extra button: Print2Picture - {F242786D-E1AE-49e7-BD01-E1ABCA405241} - C:\WINDOWS\System32\Print602.dll
O9 - Extra 'Tools' menuitem: Print2Picture - {F242786D-E1AE-49e7-BD01-E1ABCA405241} - C:\WINDOWS\System32\Print602.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .tif: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} -
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1130196623202
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.4.2_03) -
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} (Java Plug-in 1.4.2_03) -
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\System32\btxppanel.dll
O20 - Winlogon Notify: GoToMyPC - C:\WINDOWS\SYSTEM32\G2WinLogon.dll
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: GoToMyPC - Unknown owner - C:\Program Files\Expertcity\GoToMyPC\g2svc.exe" -service (file missing)
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


My computer isn't regulary shared per say, but I do have sensitive files that I keep hidden from others who have access to my system (either at the system itself or via network) using "Hide Folders". I've been using this for years without any problems.

Regarding problems that still exist:

- In general, system is still very sluggish. Every mouse click for new dialog boxes, switching between apps, certain keystrokes, are all with signifigant delay.

- Reboot is excessively long.

- Loading of apps (Outlook, Word, Excel, Acrobat Prof., etc.) are all very slow. Even just switching to view different emails in Outlook can take several seconds.

- Many screen displays are distorted/messed up. E.g., Windows Time Properties, I can't select the AM/PM selection box - it's as if it's patially corrupted. It will only let me select AM, not PM. I can only get a PM time update by utilizing the Internet Time Syncronization tab. There are screen shots too that I can confirm are distorted/corrupted (TeaTimer warnign pop-ups, CounterSpy, etc.).

- It's analagous to system trying to run with only a small amount of RAM or an old processor.

- I occasionally get crashes and a blue screen with white writing displays an error something to the effect "windows had to shut down... in order to prevent system damage... if you see this again, contact your system administrator... saving data or maybe it was dumping system files, something like that..."

Those are the main things. What about...

- Repair Windows, is this of any consideration? http://www.microsoft...ips/doug92.mspx

- I often can hear a slight humming in the laptop, albeit it is faint. I really can't recall if this is normal and it's always been there (when system was fine) or in fact it's possibly related. When it's really bogged down, I sometimes hear a tiny little beep inside on occasion - that's definately not something I've heard in the past when system was running fine. I can recall that the system has crashed shortly after such beep(s).

Thank you again. Ed-
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#22
coachwife6

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My computer isn't regulary shared per say, but I do have sensitive files that I keep hidden from others who have access to my system (either at the system itself or via network) using "Hide Folders". I've been using this for years without any problems.


I might be going out on a limb, but sometimes these hidden files if they are excessive may be causing your system to be sluggish. Not sure, but I will do some checking around.

Do you have a great number of photos/music files? You do have a great number of programs running and they all aren't necessary. To find out what you have running, you can go to www.answersthatwork.com and see if they are essential to run during start-up.

Sounds like this may be more of a hardware issue. You look clean.

I can give you a few things to try, but you might post over in the xp forum.


Click Start>>Run>>Type in CMD and Click OK!

Type "SFC /purgecache" and click enter!
This will force Windows to purge its DLL cache and repopulate with clean system files!

Type "SFC /Enable" and click enter!
This will make sure that your OS has its System File Checker enabled!

Type "SFC /scannow" and click enter!
This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem!

If there are errors running "Scannow", these links may be helpful:
http://www.updatexp....cannow-sfc.html
http://support.micro...om/?kbid=310747
http://www.techadvic...m/w98/S/SFC.htm
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#23
Stretch

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Dear CoachWife6,

Thank you again for the latest help. The SFC /purgecache, Enable and scannow produced clean results (no errors).

I'm going to contact Dell regarding possible hardward problems, i.e., that humming and beeping I described earlier. In the mean time, as long as I keep defragging and "CleanUp", it seems to be managable.

Thank you.

Stretch
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#24
coachwife6

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I would run defrag in safe mode. The sounds do not sound like a good thing. I would definitely back up my data, etc. Good luck. :tazz:
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#25
Stretch

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CoachWife6:

In closing out this topic, can you please assist me with some open item?

1) Firewall: now that we've gotten rid of Norton Int. Sec and AV, shouldn't I have a firewall more than that of the standard Windows XP one? If so, recommendations? If the Win XP one ok, how do I configure it to allow me to see other computers on my peer-peer network? Or, simply reinstall Norton suite?

2) What about all the other utilities I loaded up as a result of following the "HiJackThis Logs Go Here First" thread. Like Ewido, Trojan Hunter Guard. Do I put Tea Timer back on?

3) on Post #4, you commented on my system being set up to be accessed remotely. What is this about? Is it related to GoToMyPC? Is it something I should be concerned about?

4) was that "Repair Windows" link of any value to consider?

Thanks again,

Stretch
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#26
coachwife6

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Or, simply reinstall Norton suite?


I would. I have used zonealarm but ran into troubles. Some people I know use Sygate and they are pleased.

2) What about all the other utilities I loaded up as a result of following the "HiJackThis Logs Go Here First" thread. Like Ewido, Trojan Hunter Guard. Do I put Tea Timer back on?


You may keep them and reinstall teatimer, although I don't like it. Ewido updates run out after 14 days.

3) on Post #4, you commented on my system being set up to be accessed remotely. What is this about? Is it related to GoToMyPC? Is it something I should be concerned about?


You feel secure with the program and I don't know much about it.

4) was that "Repair Windows" link of any value to consider?


I gave you some links that you could investigate and use to see if it could spark up your computer.
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