At startup a message comes up "Verifying VMI Pool Data...", a screen appears saying system did not start properly because of a hardware or software change, etc. At that point it offers different options (Safe, normal, last known good config). Whatever option is used, Windows tries to start, desktop backround appears (all black in Safe Mode), mouse shows up and can be moved, but it stops loading at that point. No icons. Alt-Ctrl-Esc does nothing. No other keys appear to work. Will not boot from floppy / CD. Where do I turn to next? Can't get into setup with F8.
Not sure of the total config of system - it's an elderly friends and I am trying to get it going for her. But it seems to be Dell's problem child. What to do?
Windows XP-Home Edition