My friend louis (starlinkuk.co.uk) told me about this great website where you can have a free hotline for your website. He has one for his website and he showed me how it works. ITS GREAT!
The website is http://www.dmclub.net.
Basically, you can set up a free hotline, which will be 0700 and then 6 numbers you choose, and you can set options like press 1 for support etc.
All you have to do is type what you want it to say for option 1, 2, 3 etc and it will be a computer generated voice!
Then, when somebody clicks say 1, it will ask you to leave a message, then when the person has left a message it will email you the mp3 voice recorded message that the person left, and it will tell you their phone number!
Truly a great system!!!
Have a look at http://www.dmclub.net