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Can't boot in safe mode


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#1
aftermid

aftermid

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I think I have a virus on my computer. I've scanned it w/ mcafee, but it says the computer is clean. My computer has been freezing up in the recording studio. So I tried booting up in safe mode. This screen only give one option Profile 1 or "press L for last good configuration". Before, I'd get a list of options, safe mode being number 3. Now I can't. Is this a virus I haven't been able to detect or something else?
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#2
Retired Tech

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Please go here: Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

If you are unable to run any of the programmes, ask for advice in the Malware Forum
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#3
aftermid

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What is a Hijack log and how do I post one?
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#4
Retired Tech

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The instructions are included in the malware removal guide
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