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Internet Dropping out all the time


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#1
fischmann

fischmann

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My internet has been dropping out alot latley anyone know anything that might be causing this?? :) :) :woot: :tazz:
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#2
austin_o

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Hi. Are you using broadband (cable modem or DSL) or dial up? Have you checked with your ISP?
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#3
fischmann

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dsl through the phone line
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#4
austin_o

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Have you contacted your ISP? What have you done to troubleshoot this with the ISP?
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#5
fischmann

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no i should do that but its just a really big hassle takes about 30mins to get in then you get some asian that just does trobleshooters thats why i was asking here
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#6
Chronos0001

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Well, since we don't have your system in front of us, we have to rely on you to do some basic trouble shooting. (write or print this out)
1. turn off your system (computer, router(if you use one) and modem)
2. Turn them back on one at a time in this order and wait for each one to fully boot up. Modem, router then the computer.

Log on to a web site, and pay attention to the traffic light (download and upload) on your modem and router.
If you get a drop off that cause windows to notify of a broken connection, backtrack the signal from the computer to the wall phone jack for connections:
Network card in your computer (to include a WIFI card). Cable to router (unless using a WIFI card, then see if you are getting good signal strength and link strength) Then router to modem, then finally modem to wall jack.
If any of these connections are loose or worn, your connection may be intermittent.

But here is something I have noticed: If you are connected to a router, and the router looses the signal or connection, you will get a popup on your system tray indicating a dropped connection. But if your modem loses the signal, your computer will not show a dropped connection because the network card is looking at the router for a signal which is still there even though your modem drops out.

Go forth a find out what your problem is with the advice given and good luck.
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