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Trusted sites button grayed out


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#1
QuickSilver

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All of the sudden when I go to internet options click on security tab, then go to the green trusted site button click on it, I can move the slider up and down but the CUSTOM LEVEL is grayed out as is the sites tab as well. I can neither get into it to see what is in there or add sites to the trusted sites. Anyone else experiencing this problem. Oh and on top of that every site I goto now the little bar drops down asking me if I want to allow activeX controls. even when I have my settings securities set at low.

Kyle :tazz:
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#2
Mere_Mortal

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Firstly, you are better off having the prompt for ActiveX...you are much safer that way. Low settings can lead to trouble :tazz:

As for the disabled options, try this...

Create a new text document and copy/paste the following into it...

regedit /e ok1.txt "HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel"
copy ok1.txt = look.txt
del ok1.txt
look.txt

Then save the file a 1.bat - The filename doesn't matter, but select type "All Files" prior to saving and ensure the extension is .bat

Then run the batch file. This will create a text document to the same location as the batch file, which will open automatically. Copy & paste its contents to a reply.

This will indicate whether there are restrictions in place via the Registry Key that is being checked.

Regards,
M_M
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#3
QuickSilver

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Well it didnt work....and I think I know why, looks as if I have yet another problem seems as if my command.com may be missing or corrupted somehow because when I clicked on the batch file I saw the DOS window come up for a brief second and thats it no text document appeard on my desktop which is where I ran the bat file from. So I typed in the run line comomand.com and it gave me a message saying C:\windows\system32\command.com
C:\windows\systems32\autoexec.nt. THe system file is not suitable for running MS-DOS and Microsoft Windows applications. So it looks as if I stumbled onto something else. Any idea what is causing this and is there a way to fix it?
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#4
Spank_Me

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Have you tried clicking on the set back to default button to see if that makes any difference??? :tazz:
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#5
QuickSilver

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Tried that still grayed out.

Thanks
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#6
Mere_Mortal

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Okay, never mind the DOS commands then, we'll jump straight into the Registry...

Copy and paste the following into a new text document, like before...

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel]
"Accessibility"=-
"Advanced"=-
"AdvancedTab"=-
"Autoconfig"=-
"Cache"=-
"CalendarContact"=-
"Check_If_Default"=-
"Connection Settings"=-
"Certificates"=-
"CertifPers"=-
"CertifSite"=-
"Colors"=-
"Connection Wizard"=-
"ConnectionsTab"=-
"Connwiz Admin Lock"=-
"ContentTab"=-
"Fonts"=-
"FormSuggest"=-
"FormSuggest Passwords"=-
"GeneralTab"=-
"History"=-
"Languages"=-
"Links"=-
"Messaging"=-
"PrivacyTab"=-
"Profiles"=-
"ProgramsTab"=-
"Proxy"=-
"Ratings"=-
"ResetWebSettings"=-
"SecAddSites"=-
"SecChangeSettings"=-
"SecurityTab"=-
"Settings"=-
"Wallet"=-

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Restrictions]
"NoViewSource"=-
"NoBrowserOptions"=-
"NoBrowserBars"=-
"NoBrowserClose"=-
"NoBrowserContextMenu"=-
"NoBrowserSaveAs"=-
"NoFavorites"=-
"NoFileNew"=-
"NoFileOpen"=-
"NoFindFiles"=-
"NoSelectDownloadDir"=-
"NoTheaterMode"=-
"NoOpeninNewWnd"=-
"NoNavButtons"=-
"NoPrinting"=-

...and save it as a REG file this time. Example anyfilename.REG

Once saved, open the file and confirm the merge to the Registry.

Hopefully, this will unlock these options. Then we can look into the command prompt problem.

I really do think something odd has happened, maybe it's worthwhile posting a HijackThis Log to the relevant sub-Forum?

Regards,
M_M
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#7
Mere_Mortal

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By the way, you are typing command.com at the run line? Try using CMD instead :tazz:
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#8
-=jonnyrotten=-

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Please download "Del Domain" from here:

http://www.geekstogo...=download&id=40

Download it to your desktop or somewhere you will find it. Extract the .inf file from the .zip file you just downloaded. Now right click "Deldomains.inf" and click "Install". It will not appear to have done anything, thats ok. This may fix your greyed out problem.

-=jonnyrotten=- :tazz:
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#9
QuickSilver

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DelDo didnt work. But thanks for the reply

Kyle
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#10
-=jonnyrotten=-

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Some sort of malware then I can almost guarantee.

Please read this post: http://www.geekstogo...?showtopic=2852

And post your log here:
http://www.geekstogo...hp?showforum=37

-=jonnyrotten=- :tazz:
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#11
Spank_Me

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See if this link helps you out, I would also do what Johnnyrotten suggested also and run a scan for spyware.

http://windowsxp.mvps.org/ie/flags.htm
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