[Allsortgroup]

Hi all,

My computer randomly restarts every 2 days?

Im on it and then suddenly it restarts?

It happends every 2 days roughly? (Sometimes 3 or 1 days).

Then, when i log on to my computer it comes up with the following error messages once it has loaded the desktop? The pics are at the bottom of this post...

What shall i do????

[Retired Tech]

Please go here:

Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

If you are unable to run any of the programmes, ask for advice in the Malware Forum

[Allsortgroup]

Ok, ive done that and it hasn't done it for like 1 week.

But its just done it now and its getting really annoying!!!

And i haven't told you this, but when my pc restarts in any way, like randomly restarting, my restarting it properly, or restarting it due to new software being installed, i log on and it says logging on and then commes up with this error message? (I will post a pic of it if i can find the pic in the recycle bin).

Then i click ok and it just showes the desktop background, and doesnt do anything at all? I have to restart it 3 times, then it will let me log on?

Really wiered, but i really need help fixing it!

[Fenor]

Hi Allsortshop!

You said you did the self-help steps in the START HERE section in the Malware Forum, but have you posted a HijackThis log in that forum and have had a malware removal expert take a look at it? If you haven't I suggest you do so. If you have, please post a link to that thread.

Fenor

[Allsortgroup]

Ok,

And this is the error message...

'The application failed to intialize properly (0xc0000005). Click ok to terminate the application.'

I click ok, then it takes like 5 minutes to load my desktop and then nothing happends?

Have a look at my other post regarding this issue...

http://www.geekstogo.com/forum/index.php?s...l=restart+error

[Allsortgroup]

Theyve said go here...

http://discussion.au...threadID=357551

I will follow those steps and let you know how i get on!

[Fenor]

Is that problem related to your current one?? Because you stated nothing in that previous thread pertaining to your computer randomly restarting on it's own...

Fenor

[Allsortgroup]

WEll, this one is about the error message and the other is about the randomly reastarting.

[Fenor]

According to the picture in your first post, in the OTHER thread, this is malware related, so please post a HJT log in the Malware Forum (The link to it is in my signature) and let an malware expert help you.

If you are still having problems aftering being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem.

Fenor

[Allsortgroup]

How do i put a hijack log in and how do i create one?

[Fenor]

Go HERE and scroll down to STEP FIVE.

Fenor

[Allsortgroup]

Ok,

Ive downloaded it and done a scan and its come up with a log in a notepad document.

Ive got the notepad document saved, and its got all file paths in.

Where do i post the hijack log? (In what category)?

And do i attach the notepad document or just copy and paste all the text in?