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Trojans! about:blank Help! [RESOLVED]


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#1
nini

nini

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Hello there,

I am very new at all this virus stuff and seem to be learning the hard way! According to Trojan hunter there are 2 of the little blighters in my system files, AVG called them Startpage and Clicker. This is the scan report from Trojan hunter

Found trojan file: C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP109\A0014070.dll (Adware.Ezula.WebOffer.100)
Found trojan file: C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP109\A0014071.dll

Hopefully this will help and you won't need to go through the HJT log but I have attached it. All the steps recommended earlier in your site have been done with the exception of the windows update SP2.

Hope someone can help?

Attached Files


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#2
tampabelle

tampabelle

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Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

This will likely be a few step process in removing the malware that has infected your system. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

You have a nasty CoolWebSearch infection. First we will need to download a few tools that will help us in the removal of your problem.

Download about:buster by RubbeRDuckY Here.
Download CWShredder Here.
Download SpSeHjfix Here.
Download and install CleanUp! Here

Save all of these files somewhere you will remember like to the Desktop.

Unzip SpSeHjfix to its own folder (ie c:\SpSeHjfix)

Run the CleanUp! installer. You dont need to do anything with it right now.

Update About:Buster
  • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
  • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
  • Click "OK" at the prompt with instructions.
  • Click "Update" and then "Check For Update" to begin the update process.
  • If any updates exist please download them by clicking "Download Update" then click the X to close that window.
  • Now close About:Buster
Update CWShredder
  • Open CWShredder and click I AGREE
  • Click Check For Update
  • Close CWShredder
Boot into Safe Mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please run about:buster by RubbeRDuckY:
  • Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
  • Click Yes to allow it to shutdown explorer.exe.
  • It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
  • When it has finished, click Save Log. Make sure you save it as I may need a copy of it later.
  • Reboot your computer into safe mode again
Run about:buster again following the same instructions as above, this time without the restart at the end

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

Now run SpSeHjfix. A log will be saved in the same folder that you put the exe into. Please post the results of that log in your next reply.

Now run CleanUp!. Click CleanUp and allow it to delete all the temporary files.Reboot your computer into normal windows.

Please run an on-line virus scan at Kaspersky OnLine Scan or if that doesnt work, you can use TrendMicro or BitDefender. (Please post the results of the scan(s) in your next reply)

After all that, please post back with how things went as well as the logs requested and a new HiJackThis log.
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#3
nini

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Tampabelle, thank you for replying so quickly and with such clear instructions. Unfortunately they haven't worked.

About:Buster didn't give me the option to scan the alternate datastreams. Here is the log.

AboutBuster 5.1, reference file 32
Scan started on [03/11/2005] at [21:50:05]
------------------------------------------------
Streams(ADS) not scanned: System not NTFS
------------------------------------------------
No Files Found!
------------------------------------------------
Scan was COMPLETED SUCCESSFULLY at 21:54:07


AboutBuster 5.1, reference file 32
Scan started on [03/11/2005] at [21:59:10]
------------------------------------------------
Streams(ADS) not scanned: System not NTFS
------------------------------------------------
No Files Found!
------------------------------------------------
Scan was COMPLETED SUCCESSFULLY at 22:03:15

CWShredder said ther was no CoolWebStream on my systems.

SpSeHjfix said there was nothing to disinfect, here is the log.

(11/3/05 22:05:53) SPSeHjFix started v1.1.2
(11/3/05 22:05:53) OS: WinXP Service Pack 2 (5.1.2600)
(11/3/05 22:05:53) Language: english
(11/3/05 22:05:53) Win-Path: C:\WINDOWS
(11/3/05 22:05:53) System-Path: C:\WINDOWS\system32
(11/3/05 22:05:53) Temp-Path: C:\DOCUME~1\Niamh\LOCALS~1\Temp\
(11/3/05 22:05:59) Disinfection started
(11/3/05 22:05:59) Bad-Dll(IEP): (not found)
(11/3/05 22:05:59) Bad-Dll(IEP) in BHO: (not found)
(11/3/05 22:05:59) UBF: 5 - UBB: 2 - UBR: 13
(11/3/05 22:05:59) UBF: 5 - UBB: 2 - UBR: 13
(11/3/05 22:05:59) Bad IE-pages: (none)
(11/3/05 22:05:59) Stealth-String not found
(11/3/05 22:05:59) Not infected->END

And when I tried to run internet explorer to run one of the scans you mentioned at the end of your advice AVG detected a Trojan called Startpage.

I think I have inclued all the logs you requested and I have redone the HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 22:33:37, on 03/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\mfceo.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\TopText\wo.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\sdkal32.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Niamh\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ypens.dll/sp.html#93256
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ypens.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ypens.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ypens.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ypens.dll/sp.html#93256
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ypens.dll/sp.html#93256
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by blueyonder
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {77915096-204D-E2F0-F041-8CEDC66033AE} - C:\WINDOWS\system32\javafd32.dll (file missing)
O2 - BHO: Class - {FBE10ABE-985F-B8F2-255B-F141A228574F} - C:\WINDOWS\iecx.dll
O4 - HKLM\..\Run: [Workflow] D:\Workflow.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mfceo.exe] C:\WINDOWS\mfceo.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\TopText\wo.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://138.108.63.12.../ACNePlayer.cab
O23 - Service: Network Security Service (NSS) ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\sdkal32.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

again hope you can help! and thanks for the tine you have already spent on this :tazz:
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#4
tampabelle

tampabelle

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Hi,

Please print out these instructions or copy them into a text file on your Desktop for easy access.

During the fix, you will be asked to delete some entries or files or uninstall some programs. If in case, you do not see those entries / files / programs, please make a note of it. Continue with the fix and in your next post please inform me of all deviations from the fix prescribed.

1. Download Programs

Please download these programs and save them in a new folder on your desktop -

Download and install CleanUp
Ewido Security Suite

Install Ewido, and update the definitions to the newest files. Do NOT run a scan yet.


2. Remove Infections

Click on Start ---> Run. Type Services.msc and hit enter. Locate the item - Network Security Service. Right click on it and then click on properties. In the Startup Type choose the option Disable. Close the window.

Restart the PC in Safe Mode (repeatedly tap the F8 key when the PC is starting up).

Run Ewido full scan. Let it fix any items it finds.

3. Run Hijack This

Run Hijack This and click on scan. The following items need to be fixed -

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ypens.dll/sp.html#93256
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ypens.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ypens.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ypens.dll/sp.html#93256
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ypens.dll/sp.html#93256
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ypens.dll/sp.html#93256
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {77915096-204D-E2F0-F041-8CEDC66033AE} - C:\WINDOWS\system32\javafd32.dll (file missing)
O2 - BHO: Class - {FBE10ABE-985F-B8F2-255B-F141A228574F} - C:\WINDOWS\iecx.dll
O4 - HKLM\..\Run: [mfceo.exe] C:\WINDOWS\mfceo.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\TopText\wo.exe


Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.

4. Delete Rogue files

Open Windows Explorer (right click on Start and then click on explore). Locate and delete the following folders and files -

Folders
C:\Program Files\TopText


Files
C:\WINDOWS\mfceo.exe
C:\WINDOWS\iecx.dll
C:\WINDOWS\ypens.dll


Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

Run Hijack This. Click on config ---> Misc Tools ---> Delete an NT Service. Type in NSS and hit enter.


Reboot the PC in Normal Mode.


Run Hijack This and post a fresh HJT log along with Ewido scan report.
  • 0

#5
nini

nini

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All done, I did encounter one or two problems though. The windows files you asked me to delete weren't there and Hijack this said that NSS wasn't present in the registry. Here is the latest HJT log but I didn't save the ewido log it fix 36 infected items but I have no idea what they were Sorry.

Logfile of HijackThis v1.99.1
Scan saved at 18:04:56, on 04/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Documents and Settings\Niamh\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by blueyonder
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [Workflow] D:\Workflow.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {B991DA79-51F7-4011-98D2-1F2592E82A56} (ACNPlayer2 Class) - http://138.108.63.12.../ACNePlayer.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
  • 0

#6
tampabelle

tampabelle

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Hi,

Your Hijack This log is clean.

I would however like to look at the Ewido log in case there are any other infections.

Can you reboot the PC in Safe Mode and then scan with Ewido and post back the Ewido scan report ??
  • 0

#7
nini

nini

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Here you are!

ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:23:23, 05/11/2005
+ Report-Checksum: 21B483A0

+ Scan result:

:mozilla.16:C:\Documents and Settings\Niamh\Application Data\Mozilla\Firefox\Profiles\sgelwhmq.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.22:C:\Documents and Settings\Niamh\Application Data\Mozilla\Firefox\Profiles\sgelwhmq.default\cookies.txt -> Spyware.Cookie.Statcounter : Cleaned with backup
:mozilla.23:C:\Documents and Settings\Niamh\Application Data\Mozilla\Firefox\Profiles\sgelwhmq.default\cookies.txt -> Spyware.Cookie.Statcounter : Cleaned with backup
:mozilla.24:C:\Documents and Settings\Niamh\Application Data\Mozilla\Firefox\Profiles\sgelwhmq.default\cookies.txt -> Spyware.Cookie.Googleadservices : Cleaned with backup
:mozilla.49:C:\Documents and Settings\Niamh\Application Data\Mozilla\Firefox\Profiles\sgelwhmq.default\cookies.txt -> Spyware.Cookie.Esomniture : Cleaned with backup
C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP112\A0014754.exe -> Trojan.Agent.bi : Cleaned with backup
C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP112\A0014755.exe -> Trojan.Agent.bi : Cleaned with backup
C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP112\A0014756.exe -> Trojan.Agent.bi : Cleaned with backup
C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP112\A0014757.exe -> Trojan.Agent.bi : Cleaned with backup
C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP112\A0014758.exe -> Trojan.Agent.bi : Cleaned with backup
C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP112\A0014759.exe -> Trojan.Agent.bi : Cleaned with backup
C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP112\A0014760.exe -> Trojan.Agent.bi : Cleaned with backup
C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP112\A0014761.exe -> Trojan.Agent.bi : Cleaned with backup
C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP112\A0014762.exe -> Trojan.Agent.bi : Cleaned with backup
C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP112\A0014763.exe -> Trojan.Agent.bi : Cleaned with backup
C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP112\A0014764.dll -> Spyware.SearchPage : Cleaned with backup
C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP112\A0014765.exe -> Trojan.Agent.bi : Cleaned with backup
C:\System Volume Information\_restore{6AB17274-6080-48FA-BDAF-FCAF0214B233}\RP112\A0014766.exe -> TrojanDownloader.Agent.td : Cleaned with backup


::Report End
  • 0

#8
tampabelle

tampabelle

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Hi,


CONGRATULATIONS !!!!!!!!!!! Your PC is clean now :tazz:



I would recommend the following steps to keep your PC clean (especially Step 1 to install critical Windows patches including Service Pack 2 or SP2 if not already installed and Step 8 now that your PC is clean. Also Step 8 will take care of the items found by Ewido) -

PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also use the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.

Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.

Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm

Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.

Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.

Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.

Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is CleanUp.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.

System Restore Points
8. Since your PC is currently clean, create a system restore point. A system restore would enable you to revert to the settings on the PC when the restore point was created. It is also a good idea to flush all earlier system restore points which may be containing infected files.

Click on Start ---> Help and Support.

Under Help and Support Resources, click on System Restore. Click on "create a restore point". Click on Next and follow the instructions to create the system restore point.

Now Click on start ---> Run. Type in - cleanmgr - and hit enter. In the window which opens, it will ask you to choose your default drive (most likely C:\). Click on OK. It will scan your hard disks for cleaning up and may take a couple of minutes. Be patient.

After the scan is complete, click on "More Options" tab. Click on cleanup button in the System Restore section. Click on Yes when you are prompted - Are you sure you want to delete all but the most recent restore point?

Click on OK and exit Disk Cleanup.


Go ahead and enjoy a clean PC !!!!!!!!!!!!!
  • 0

#9
Michelle

Michelle

    Malware Removal Goddess

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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