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No Drive Recognition


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#1
LaRae

LaRae

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<_< My brother-in-law added a 30 GB hard drive to my HP Pavilion 8380. He partitioned it and also added Windows NT because my system kept crashing when I was working in PageMaker (graphics prog.) He said NT was more stable. I've not been able to access Windows 98 for about 2 weeks. Last week NT wasn't loading. I had my son's friend come over and help me wipe the system and he installed Windows 98.

I have a HP LaserJet 5P printer. We could not install the drivers for it because I have 3.5 floppies for Win 3.1 or 3.11. Win 98 won't recognize those drivers. I could not get the drivers off the net. (Maybe I don't know where to look. I went to HP site.) They worked before...I just don't know how we got them to load prior.

The computer wasn't working very well at all, so I put the recovery disk in the CD ROM and followed the directions. It loaded. It only asked for the one disk. I have two disks. I don't know if it is ncecessary to use both.

The computer will open the programs that the recovery disk downloaded, but... I can't use "My Computer" or "Windows Explorer". It hangs EVERY time I click on either icon. CTRL, ALT, DEL will not restart the computer and "End Task" will not work accomplish anything either. I have to use the power button to restart.

It doesn't seem to recognize ANY of the drives. I did not unplug my printer or HP CD Writer 8200 series. I left everything intact when installing the recovery disk.

I am no CPU whiz. I only know how to use my software programs.

Right now the only thing it's good for is playing card games. Makes a great paperweight!! Is there any help for this poor CPU and it's owner?

Thank you in advance for ANY and ALL help! It is GREATLY appreciated!
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#2
admin

admin

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Welcome LaRae <_<

I'd recommend trying the recovery disk(s) again. It sounds as though the installation was incomplete. Did the installation seem to finish okay? Were there any error messages?
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