Based on my reading, the utility refered to as RISWEB is really a combination of dll files called RISXTD. The RISXTD is looking for the extension on the files that are being sent down. Once it sees the extension it pops open refman and its importer. The extensions also drive the importer so that it knows which filter to pick during the import. The export helper invokes dll files to first open the Refman program then import the file with the appropriate script. The sequence of events work fine in Mozilla Firefox and does so in IE all the way until the command is sent to downloard the information. The the system simply does nothing. Since the program Refman is opening I am supposing that somewhere in this cascade of the dll files one is not being invoked properly. So which one is that?
Is there some way that I can actually see what the script is that is being sent down from the websties??