[Computer Retard]

'Trojan.alemod'

Hi, really hoping someone can help me here......

My computer is infected with the above virus, but my Norton Antivirus cannot remove it - a pop up box keeps appearing and telling me 'Access is Denied'. Even more annoyingly, the pop up box cannot be closed or minimised.

Is there anything I can do to solve this?

Fingers Crossed!!

James.

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Hi Computer Retard and welcome to GeeksToGo!

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

[Excal]

Hi Computer Retard and welcome to GeeksToGo!

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.