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Windows XP stalls, errors and downloads

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My browser got hijacked awhile ago. I resolved the issue - or so I thought. Now I have host of problems that I can't help but think are related to the hijacking. They all seem to revolve around the windows operation though. It seems loading programs sometimes takes awhile and others (such as browsers) stall out and have to be closed due to error. I tried to post on here a few days ago, but it seems that due to stalls, I accidentally posted the same thing three times, which caused the thread to be closed. Anyway, other problems involve browser errors that state something to the effect of "shockwave has performed an illegal action. It is strongly suggested that you restart navigator." The browser also freezes now and then and closes on frequent occasion with an error. I'm also having trouble with program downloads. I updated iTUNES and then after about a weeks I began getting error messages stating that I did not install iTunes properly. Norton AntiVirus has been giving me a headache for weeks now. I did everything that their troubleshooting website suggested, but it still will not work properly - even after re-downloading and re-installing. It seems that I cannot run a full-system scan because components are missing. It also seems that my laptop is the cause of my brother's computer and my own being kicked off line. I'm not really sure if you need a hijackthis log but I included it just in case.

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Retired Tech

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    Retired Staff

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The HJT Log is in an incorrect format

Please go here: Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analasys, Hijack This Logs are only dealt with in the malware forum, posting them elsewhere will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum
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