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Missing File


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#1
Aaron`

Aaron`

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Hey guys,

I'm having some problems when I try to re-install my Windows XP.

I have an Alienware, Intel P4 3.4 GHz HT Technology and 1GB of RAM.

I'm using the Alienware Windows disc that came with my computer. I can get it to go into the "re-install" process, but on the first reboot, when it's loading back up it gives me an error that says "The File iastor.sys cannot be found."

I've been trying to fix it for a couple of hours, could you guys possibly help me?

Thanks
- Aaron

Edited by Aaron`, 09 November 2005 - 02:30 PM.

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#2
Retired Tech

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From the Device Manager, look for an entry named
'SCSI and RAID Controllers'.
If this entry is present, expand it and look for one of
the following controllers:

- 'Intel® 82801GR SATA RAID Controller'
If the Controller above is present, the system is an
ICH7R system in RAID mode and no further action is required.

- 'Intel® 82801GH SATA RAID Controller'
If the Controller above is present, the system is an
ICH7DH system in RAID mode and no further action is required.

- 'Intel® 82801FR SATA RAID Controller'
If the controller above is present, the system is an
ICH6R system in RAID mode and no further action is required.

- 'Intel® 6300ESB SATA RAID Controller'
If the controller above is present, the system is an
ESB system in RAID mode and no further action is required.

- 'Intel® 82801ER SATA RAID Controller'
If the controller above is present, the system is an
ICH5R system in RAID mode and no further action is required.

- If neither of the controllers above are shown, then
the system is not running in RAID mode and you should
continue with step 6 below.

6. From the Device Manager, look for an entry named
'IDE ATA/ATAPI controllers'.
If this entry is present, expand it and look for one of
the following controllers:

- 'Intel® 82801GR SATA AHCI Controller'
If the controller above is present, the system is an
ICH7R system in AHCI mode and no further action is required.

- 'Intel® 82801GH SATA AHCI Controller'
If the controller above is present, the system is an
ICH7DH system in AHCI mode and no further action is required.


- 'Intel® 82801FBM SATA AHCI Controller'
If the controller above is present, the system is an
ICH6M system in AHCI mode and no further action is required.

- 'Intel® 82801FR SATA AHCI Controller'
If the controller above is present, the system is an
ICH6R system in AHCI mode and no further action is required.

- If this controller is not present, then your system
is not in AHCI mode. No other modes are supported by
the Intel® Matrix Storage Manager software and you
should continue with step 7 below.

7. Your system does not appear to be running in RAID or
AHCI mode. If you feel that your system is running in
RAID or AHCI mode and you do not see any of the
controllers listed above, you may choose to contact
your system manufacturer or place of purchase for
assistance.
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#3
Aaron`

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Called the Alienware Tech Support and got it all taken care of, thanks though. 8]
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#4
kd1966

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so what was the problem solution?
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