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Internet Explorer


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#1
skyblue2807

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When I switch on Internet explorer automatically opens in 3 windows. If I close them down they just open up again.
I have AVG anti-virus with daily updates, have also run an online virus check, microsoft antispyware, ad-aware and trojanhunter, all to no avail.

This does not affect my daily work but is just annoying.

Anybody got any ideas?????

Cheers! :tazz:
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#2
Alopeke

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Do the three windows open up a website or are the blank or try to open up something?

What is your home page?
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#3
Shadow Tech

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Does your computer lag when you click the icon? What I would do is change to FireFox. It might be your settings or you clicked the icon to many times.


~Shadow Tech
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#4
clear_darkness

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Probably some sort of malware...switch to firefox (www.mozilla.org).

Edited by clear_darkness, 11 November 2005 - 01:36 PM.

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#5
skyblue2807

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I've set the home page to about:blank and they still open.

I use netscape 8 as my default browser but this still happens with explorer.

How can I delete explorer?? I thought it was part of windows????
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#6
Fenor

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Just curious, but why would you set the default homepage to about:blank? As for removing Internet Explorer it's not easy, if it's even possible. I've had no need to remove it. All you have to do is make sure the browser you use is set as the default browser and IE will never be opened for anything. As for Netscape 8, it's junk in regards to browsers. I would do what was suggested and get Firefox.

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#7
Fenor

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You could also try to repair your Internet Explorer installation by follow the steps on this link.

Fenor

Edited by Fenor, 13 November 2005 - 11:15 AM.

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#8
skyblue2807

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Thanks for the replies so far!!!!!

I set the home page to about:blank to see if this would stop ie opening.

ie opens on its own, I don't click anything.

Netscape is set as my default browser, but ie still opens on its own in 3 simultaneous windows.

Why is netscape junk???

I have windows 2000 professional.
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#9
Fenor

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Have you posted a HJT log in the Malware Forum and performed all the steps shown in the START HERE? if not, then I suggest you do so. I also suggest you do what I said in my last post and that is do a repair of Internet Explorer.

As for my comment about Netscape being junk, it's because daily at work I see all kinds of problems related to Netscape in general. Whether it's a problem of not actually applying itself as the default browser when in fact the setting has been changed so that it is, to bookmarks disappearing to Netscape not being able to properly read and display webpages accurately. Hence why I said you should get Firefox as many other members have suggested in this thread. Firefox is not only more stable but it is more secure then any other browser out there. And besides, it has the coolest extensions that you can download. :tazz:

Fenor

Edited by Fenor, 13 November 2005 - 11:19 AM.

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#10
skyblue2807

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Fenor,

Thanks for the help :tazz: , I will give Firefox a go.

I will also post the log ( I have done all the other steps).

The link to the repair is for Windows XP, do you have one for Windows 2000??

Cheers,

Skyblue.
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#11
Fenor

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Fenor,

Thanks for the help :) , I will give Firefox a go.

I will also post the log ( I have done all the other steps).

The link to the repair is for Windows XP, do you have one for Windows 2000??

Cheers,

Skyblue.

Ask and ye shall receive!. HERE it is. :tazz:

Fenor

P.S. -- The link to it is now in my signature.

Edited by Fenor, 13 November 2005 - 01:16 PM.

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#12
skyblue2807

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Still no joy so here is my hijack this log:


Logfile of HijackThis v1.99.1
Scan saved at 17:30:06, on 14/11/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINNT\system32\basfipm.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\SCardSvr.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WLTRYSVC.EXE
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\bcmwltry.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINNT\system32\PRPCUI.exe
C:\WINNT\system32\DSentry.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINNT\SPMSMON.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINNT\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\WINNT\system32\internat.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINNT\system32\wuauclt.exe
c:\progra~1\intern~1\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\Neil\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.vwlwcesqh...Bb4uSx_4MOC.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Program Files\Common Files\Microsoft Shared\Stationery\Blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by BT Openworld
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 10.0.0.2
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.szqsvxgsu...Xwk0eho4fY.jsp"); (C:\Documents and Settings\Neil\Application Data\Mozilla\Profiles\default\yymkzmk9.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNETSCAPE%5CNETSCAPE%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Neil\Application Data\Mozilla\Profiles\default\yymkzmk9.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DIALux 3.1 ULDBrowserHelper Class - {69AB812A-8CE4-4BF3-B49B-3B60A9F31FB2} - C:\Program Files\DIALux\DLXShellExtension.dll
O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINNT\system32\IETie.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [bascstray] BascsTray.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINNT\system32\DSentry.exe
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ChangeICON] C:\WINNT\SPMSMON.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Windows spoolservr Service] spoolservr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINNT\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [16 dead great bold] C:\Documents and Settings\All Users\Application Data\pingextra16dead\Ruleplay.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\RunServices: [Windows spoolservr Service] spoolservr.exe
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\Washer\washidx.exe "Neil"
O4 - HKCU\..\Run: [Internat.exe] internat.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [Cake Drive] C:\DOCUME~1\Neil\APPLIC~1\HOLDOW~1\Bolt Funk For.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: BT - {281BFCCF-F821-4F6B-B370-08FCB76E1BC6} - http://www.bt.com (file missing) (HKCU)
O9 - Extra button: Homepage - {C406F203-B8BA-47FE-A936-4A84BC159160} - http://www.btopenwor...om/businesshome (file missing) (HKCU)
O9 - Extra button: Help - {CFB51994-FA56-420C-8EF0-4F239D6CDECA} - http://www.btopenworld.com/helpbb (file missing) (HKCU)
O12 - Plugin for .htm: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/s...nfo/webscan.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} (Autodesk DWF Viewer Control) - http://www.autodesk....ViewerSetup.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O18 - Protocol: bega - {A57721C9-B905-49B3-8BCA-B99FBB8C627E} - C:\Program Files\Common Files\BEGA\DatabaseTools.dll
O18 - Protocol: dialux - {8352FA4C-39C6-11D3-ADBA-00A0244FB1A2} - C:\Program Files\DIALux\DLXToolBox.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.3 (BAsfIpM) - Broadcom Corp. - C:\WINNT\system32\basfipm.exe
O23 - Service: ClipBook (ClipSrv) - Unknown owner - C:\WINNT\system32\wbem\clipsvr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Network DDE (NetDDE) - Unknown owner - wbem\netdde32.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINNT\System32\WLTRYSVC.EXE
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#13
Fenor

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I think it's best if you post that log in the Malware Forum and let a malware expert take a look at it.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem.

Fenor
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