We have just had to uninstall all ZASS files one by one, without using the uninstaller as there seemed to be some coruption and it wouldn't work so wev'e done it file by file.
However when I check Hkey_Current User > Software>Zone Alarm still appears with the following: cfgmain Reg None, ScanDialogState Reg_SZ, ScanSettingsDialogState Reg_SZ , UnprotectedDialogDialogState Reg_SZ UpdateDialogDialogState Reg_SZ.
Can I safely delete these files and how should I do it.( I did try but was unable to do so ) or what should I do. Im totally unfamiliar with this stuff.
Also I have still one folder I couldn't delete. zonelabs, it told me that " Error deleting file or folder Cannot delete dbghelp.dll Access is denied.ake sure the disk is not full or writ protected and that the file is not currently in use.
I want to completely reinstall ZASS, but firstly want to make sure every trace of the old "corrupted" ZASS has gone.
OS Win XP home.