I have had this problem for years but am so pleased to have found your site!!!
My problem is:
When I left click on a picture, whilst on the internet, to save it to my computer, it gives me the option of saving it as either an ART (*.art) or Bitmap (*.bmp) file.
I have tried saving the picture as either - however they both appear as an unreadable JPEG on my computer, i cant see the picture nor can I open it in anything - even paint!!!! This message appears;
"Paint cannot open this file. This is not a valid bitmap file, or its format is not supported."
Which program do I need or
How on earth do I correct this - it is even happening with downloaded pictures from friends????!!!
Please help me out!!!!