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Popups/unknown virus [RESOLVED]


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#31
kotak

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nvmd they went away :)
but y is my account and i think my sisters account good but my dad's account still has popups coming up...well at leats thats wat he told me :tazz: :)
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#32
OwNt

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This is a multi account computer?

Each account ususally needs to be cleaned up some.

Please post a fresh Hijackthis log from your dad's account.
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#33
kotak

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ill post it over the weekend because he wont let me go on it alone and its password protected :tazz:
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#34
OwNt

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Ok. :tazz:
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#35
kotak

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hey heres the hijack this log from my dad's account


Logfile of HijackThis v1.99.1
Scan saved at 11:20:18 AM, on 11/19/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp WinStyler\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ewido\security suite\SecuritySuite.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\himanshoo K\Desktop\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe" //mailurl:mailto:online.customerservice@mortgage.wellsfargo.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1131570200609
O17 - HKLM\System\CCS\Services\Tcpip\..\{CC5D4BB0-6A1A-4688-8A1A-7B4899D1E855}: NameServer = 151.198.0.39 151.197.0.39
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: F-Secure Management Agent (FSMA) - Unknown owner - C:\Program Files\F-Secure\Common\FSMA32.EXE (file missing)
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp WinStyler\WinStylerThemeSvc.exe
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#36
OwNt

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The Hijackthis log is clean.

Can you verify you are still getting pop ups off this account?
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#37
kotak

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i've done scan's on my dad's account and there have been nno popups or malware detected so i guess thats okay. Can u also tell me how to make my internet and the whole system faster. And can u also help me by looking at this topic that ive created? thanx
---Kotak

http://www.geekstogo...showtopic=79627

Edited by kotak, 20 November 2005 - 11:12 AM.

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#38
OwNt

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Hello, kotak.

For some tips and tricks to make your system run faster there are some tweaks Here you can try.

I'm afraid I can't really help much further on the other problems kotak, hopefully someone will reply to the thread you have in the Internet forum.
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#39
kotak

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ok..well thanx for all ur help and if anything comes up ill post it in this thread
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#40
kotak

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ok..well thanx for all ur help and if anything comes up ill post it in this thread
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#41
OwNt

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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