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Please Help with Spyware problem

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I have been trying to remove spyware popups for several weeks and have run all of the recommended programs (Ad-aware, Search and Destroy, SpyBot, etc...). Below is my HT Log:

Logfile of HijackThis v1.99.1
Scan saved at 10:05:38 AM, on 11/19/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
D:\Program Files\SecureCRT\SecureCRT.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netster.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [hcwPVRReset] C:\PROGRA~1\WinTV\hcwP1Utl.exe -Quiet -ResetHardware -NotifyResetFailure -KeepTrying
O4 - HKLM\..\Run: [StillImageMonitor] C:\W
O4 - HKLM\..\Run: [IMV] C:\Program Files\Instant Message Grabber 2.x\IMViewer.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1104465295\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [ChrisTV Agent] "C:\Program Files\ChrisTV Lite\ChrisTV_Agent.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1131466387687
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.googl...gleActivate.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{45D9F83B-7045-4B08-90D7-50EC0948D390}: NameServer =
O17 - HKLM\System\CCS\Services\Tcpip\..\{D1E1CCAF-F04B-45DD-931F-CD2D0EBD8936}: NameServer =,
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: MGS (GrabberService) - Unknown owner - C:\Program Files\Instant Message Grabber 2.x\IMGrabber.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINNT\system32\drivers\KodakCCS.exe
O23 - Service: Print Server for Macintosh (MacPrint) - Unknown owner - C:\WINNT\System32\sfmprint.exe (file missing)
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Netbios Helper (Nbthlp) - Unknown owner - c:\WINNT\system32\nbthlp.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
O23 - Service: data-contribution (resm) - Unknown owner - C:\WINNT\system32\format.exe (file missing)
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: System Helper (SysHlp) - Unknown owner - C:\WINNT\system32\driver.exe (file missing)
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    Malware Assassin

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Hi jeff21

Welcome to GTG! :tazz:

Please open Hijack This and click on the "Open the Misc Tools section" button. Click on the "Open Uninstall Manager" button. Click the "Save List" button. Copy and paste that list here.
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As requested:

Ad-Aware SE Personal
Adobe Acrobat 6.0 Professional
Adobe Photoshop 7.0
America Online (Choose which version to remove)
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Connectivity Services
ArcSoft Camera Suite 1.3
ASTRA32 - Advanced System Information Tool 1.00 RC1
ATV2000 Uninstall
Auction Sentry
Auction Sentry Deluxe
Avance AC'97 Audio
Bulk E-Mailer
Canon Camera Window for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon Utilities ZoomBrowser EX
Conexant SoftK56 Modem(M)
DirectX 9 Hotfix - KB839643
DivX4Windows Codec 4.0 Alpha 50
F-Secure SSH Client Trial
Google Desktop Search
Google Toolbar for Internet Explorer
HijackThis 1.99.1
Instant Message Grabber 2.0
Intel® Extreme Graphics Driver
IrfanView (remove only)
J2SE Runtime Environment 5.0 Update 4
Kiwi Alpha
Kiwi Alpha
Kodak EasyShare software
LimeWire 4.8.1
McAfee SecurityCenter
McAfee VirusScan
Microsoft Office 2000 SR-1 Premium
Microsoft Outlook Personal Folders Backup
Microsoft VGX Q833989
Microsoft XML Parser and SDK
MSN Messenger 6.2
NVIDIA Drivers
Security Update for Windows 2000 (KB904706)
Spybot - Search & Destroy 1.4
Spyware Doctor 3.2
Super Flexible File Synchronizer v2.61
TrojanHunter 4.2
TurboTax Basic 2004
TurboTax Deluxe 2003
Update Rollup 1 for Windows 2000 SP4
Viewpoint Media Player
Watch My Domains Pro v2.0.102204
WexTech AnswerWorks
Win32 BI Application
Windows 2000 Hotfix - KB842773
Windows 2000 Hotfix - KB867282
Windows 2000 Hotfix - KB883939
Windows 2000 Hotfix - KB889293
Windows 2000 Hotfix - KB890046
Windows 2000 Hotfix - KB890923
Windows 2000 Hotfix - KB893756
Windows 2000 Hotfix - KB894320
Windows 2000 Hotfix - KB896358
Windows 2000 Hotfix - KB896422
Windows 2000 Hotfix - KB896423
Windows 2000 Hotfix - KB896688
Windows 2000 Hotfix - KB897715
Windows 2000 Hotfix - KB899587
Windows 2000 Hotfix - KB899589
Windows 2000 Hotfix - KB899591
Windows 2000 Hotfix - KB900725
Windows 2000 Hotfix - KB901017
Windows 2000 Hotfix - KB901214
Windows 2000 Hotfix - KB902400
Windows 2000 Hotfix - KB904368
Windows 2000 Hotfix - KB905414
Windows 2000 Hotfix - KB905495
Windows 2000 Hotfix - KB905749
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Player 9 Hotfix [See KB885492 for more information]
Windows Media Player Hotfix [See Q828026 for more information]
Windows Media Player system update (9 Series)
WinRAR archiver
Xara Webstyle 4
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    Malware Assassin

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Here is the source of your popups:


* Copy these instructions to notepad and save them to your desktop. You will need them to refer to.

* Click here to download AproposFix.
  • Save it to your desktop but do NOT run it yet.
  • Restart your computer to safe mode
  • Click here for info on how to boot to safe mode if you don't already know how.
  • Once in Safe Mode, double-click the aproposfix.exe and unzip it to the desktop.
  • Open the aproposfix folder on your desktop and run RunThis.bat to run the fix.
  • Follow the prompts.
  • When the tool is finished, restart your computer back into Windows normal mode.
  • Post a new HijackThis log, along with the entire contents of the log.txt file in the aproposfix folder.

Edited by flrman1, 19 November 2005 - 11:26 AM.

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