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Viewing Windows Media Files and Crashing.


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#1
haiinthasky

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The problem I have been having for more then a couple months now and finally coming around to it. To figure out whats the problem?? Heres a idea of what kind of problem I am having : Everything runs fine besides one thing, its when I view Windows Media Files, for example, a Naruto episode is on my windows explorer in whatever view you would like to have it as (Thumbnails, Tiles, Icons, Lists, and Details) and once I get one second in the windows explorer, my explorer crashes/closes along with the desktop and shows back up within a couple seconds. DrWatson's debugger shows up, and I thought that would be the problem, but it seems like it wasn't it, cause when i disable it, it didn't do the trick. I deleted it from "regedit" and still didn't do the trick. I reformated my windows when I first encountered the problem and still didn't do the trick. What could be the problem or a way to fix it?? HELP, PLEASE!! :tazz:
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#2
coachwife6

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Hi h---y. Welcome to GTG. :tazz:

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide. Also see this post.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
Moglin

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I have the same problem. Have you found any solution to it?
I'll post my HiJackThis-log inte "Malware Removal - HiJackThis Logs Go Here" thread.
Hope you can find a solution.
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#4
Moglin

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You can find my HiJackThis-log here:

http://www.geekstogo...?showtopic=8448
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