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Help in deleting corrupted zip folder.


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#1
julesh

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We have FINALLY been able to upgrade from dial-up to broadband in our area. In an effort to delete all the files from our dial-up provider (BellSouth), I received an error message when trying to delete "BellSouthWelcome.jpg" which is a PSP album picture. The error message tells me the folder (16KB) in corrupted or invalid. Any help for "non-geek" would be greatly appreciated.

Julia
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#2
Fenor

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Now you are removing all the BellSouth programs using ADD/REMOVE Programs correct? I hope you aren't just manually deleting files/folders from your computer.

Fenor
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#3
julesh

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Yes, I always use the add/remove feature, but there were remaining Bellsouth files, which I deleted manually. It was effecting my browser and kept putting a dial-up shortcut back on my desktop.
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#4
Fenor

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Have you to to TOOL-->INTERNET OPTIONS (From the menu bar in Internet Explorer) and clicked on the CONNECTION tab and removed all the entries under the heading Dial-up and Virtual Private Network Settings?

What are the locations of the files that you still can't delete?

Fenor

Edited by Fenor, 19 November 2005 - 08:20 PM.

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#5
julesh

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Yes, I changed the IE options earlier today, and deleted all the Bellsouth entries.

The file is my PSP photo album:
C_/javadev/reap/client/images
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